An upcoming template library, new advanced tutorials, and our recent case-study featuring Creativity, Inc. and Alexa's latest technology are just some of the highlights you can expect in this month's wrap up.
Here's what happened in June:
Are you looking for a starting point for your next voice experience, or do you need some advanced functionality to add to an existing project? That's why we created the Voiceflow Template Library workspace. From helpful templates to in-canvas learning examples, we're here to support both new and experienced designers on your next project. Coming soon to all users.
Templates include: APL Video Player, Airtable Demo, YouTube Audio Streamer, and more.
We recently launched our integration tutorial playlist, which features two new videos: Google Sheets and the API Block.
In these tutorials, we'll explain how to add, retrieve, and update data using Google Sheets and go over how to connect to external data sources using the API integration.
If you'd rather take part in a live workshop where you can ask questions, tune into our weekly Fix it Hour with Nico. In last week's edition, Nico dove into the newest functionality released by Amazon during Alexa LIVE, and how to get the most out of ISP for Alexa.
Can't make it? Not to worry. All of our webinars are made available on-demand here.
Discover how product design and content development company Creativity, Inc. used Voiceflow to implement Alexa's latest functionality - APL for audio - to build two new skills: Toy Doctor and Animal Rock.
If you're interested in trying out APL for audio in Voiceflow you can sign up here.
In this jam-packed webinar, we sat down with conversation designer Kathryn Zdan to chat about her experience building interactive experiences for brands like Hasbro and Netflix. Learn how she turns constraints into designs and how character development and story creation play a critical role in the conversation design process.
Check out the rest of this month’s events, now available to stream:
Braden Ream, CEO of Voiceflow, tells us what it takes to build a successful CX product team, focusing on their workflow, team roles, and the everyday challenges they face.
Rob Hayes, Head of Product at Voiceflow, explains the frameworks and tactics used by some of the best conversation design teams to document and share their designs. Whether you're growing your team or joining one, this is a great way to get started.
Designing with various contexts in mind is one of the essential things CX designers can do to create natural-feeling conversations. Here are 6 tips to help build natural and engaging conversation designs using Voiceflow's context model.
Conversation design is a team sport. From design to development, to stakeholder communication and more – it starts with documentation.
Product: Template Library, Commenting, Canvas Markup updates, coming soon
Events: Join our next Fix It Hour with Nico, sign up
Community: Get involved with our community docs or forum, learn more
Education: Ready to start your learning journey? Watch our tutorials here
Conferences: Join Voiceflow at the virtual Nashville Voice Conference (Aug 7th)
We're looking for users that are interested in testing out APL audio in Voiceflow.
In this edition of the VF newsletter: commenting, invite collaborators by link, UX updates, how to build an IVR, and much more.
Stuart Silverstein, Director of Service Design at AIG Insurance, explains the anatomy of an IVR system and the keys to a smooth experience.