Education

Voiceflow launches new introductory tutorial series

Mark Ammendolia
|
June 16, 2020

Ready to get started with Voiceflow? 

Voiceflow is proud to announce the launch of our new introductory tutorial series Intro to Voiceflow. This long awaited reboot of our YouTube tutorials offers a fresh, remastered approach reflecting Voiceflow's most recent updates, including our canvas redesign experience, new editors and UI and UX improvements.

Overview

The Intro to Voiceflow tutorial series gives a comprehensive overview of Voiceflow, explains how to prototype, debug, and test your projects on your device, and tackles the interaction blocks such as Speak, Choice, and Intent.

In the latter half of this playlist, we'll learn about logic and how it works to create more custom, personalized conversations for our users. We'll dive into Flows and Commands and how they can be utilized within your project. We'll then explain the functionality behind each logic block, including Condition, Set, Capture, Random, and Exit.

Within this playlist, we have outlined each video below for your viewing pleasure. If you haven't already done so, you can sign-up and get started with Voiceflow for free. After you've created your account, you'll be able to follow along and build out the example projects showcased in each video.

Intro to Voiceflow - Ep. #1

Basic Blocks

Ready to get started with Voiceflow? In this tutorial, we'll show you how to use our basic blocks, build out a simple project, and then see/hear it in action using our test tool.

Intro to Voiceflow - Ep. #2

Prototyping: Debugging and Sharing

In this tutorial, we go over the prototype tab, how to debug your project, and creating a shareable test link of your experience.


Intro to Voiceflow - Ep. #3

Uploading and testing on our Alexa device

In this tutorial, we'll show you how to create an Amazon Alexa Developer Account and then link it to Voiceflow. This lets you prototype your projects on either:

- The Alexa Developer Console (ADC)
- Your Alexa Device


Intro to Voiceflow - Ep. #4

Uploading to Actions on Google and Dialogflow

In this tutorial, we'll show you how to upload your project to Actions on Google and Dialogflow, so you can test your actions both in the Google Console browser and on your Google Device.


Intro to Voiceflow - Ep. #5

The Choice Block: intents, utterances and slots (Part 1)

In this tutorial, we go over the Choice Block, which allows users to make choices within your project. We then dive into intents and utterances, which work to capture important pieces of information from your users.


Intro to Voiceflow - Ep. #6

The Choice Block: intents, utterances and slots (Part 2)

In Part 2 of this tutorial, we highlight the importance of slots and then take you through our interaction model manager to help you better organize your projects.


Intro to Voiceflow - Ep. #7

The Intent Block

In this tutorial, we'll teach you all about the Intent block which allows you to create nonlinear conversations with your users. We'll also learn about the difference between the Choice Block and the Intent Block since they both use intents as their underlying system.

Intro to Voiceflow - Ep. #8

The Prompt Step

In this tutorial, we'll be learning about the prompt step, which allows you to create nonlinear conversations by prompting the user for a particular response. In other words, when this step is initiated, the assistant opens up its microphone where it listens and waits for an intent to be spoken by the user. Topics covered:

1. Understanding the Prompt Step
2. Prompt vs. Choice Step
3. Using the Prompt Step in your project
4. Reprompts & No Reply Response (within the Prompt Step)

Intro to Voiceflow - Ep. #9

Re-prompt & Error Handling

In this tutorial, we'll be learning about re-prompts and error handling, which allow us to choose what happens when:

1.  the user does not say what we're expecting
2. they fail to reply when prompted to do so


Intro to Voiceflow - Ep. #10

Introducing Logic: Variables, Condition/Set Block

In this tutorial, we show you how to use logic in Voiceflow, which allows you to create more custom, personalized conversations with your users. We'll be going over:

1. Variables - allows you to create and store information about the user
2. Set Block - allows you to set the particular state of a variable
3. Condition Block - lets you branch your conversation down different paths depending on the value of a selected variable or condition


Intro to Voiceflow - Ep. #11

Flows & Commands

This tutorial tackles both flows and commands. Flows are reusable components that we can use to break up and modularize our conversations. Commands allow the user to jump away from the conversation for a moment - to ask a question or complete a task - and then jump right back to the same spot in their conversation. Topics covered in this tutorial:

1. Understanding Flows
2. Creating a Flow
3. Subflows
4. Reusing Flows in your project
5. Command Flows

Project Download Link: https://bit.ly/37lMfnq

Intro to Voiceflow - Ep. #12

Capture, Random & Exit Blocks

In this tutorial, we'll be learning about the Capture, Random & Exit Blocks. The Capture Block or step allows us to capture a specific piece of information from the user and store it in a variable. The random step lets us create more spontaneous conversations by sending the user down a random path. And lastly, the Exit Block lets the user close your voice experience regardless of what flow they are in.


Want to stay informed about new tutorial releases? Subscribe to our YouTube channel and turn on post notifications. That way, you'll be notified every time we publish a new video. Stay tuned for more tutorials!

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