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# Mark Ammendolia

Voiceflow contributor

[LinkedIn](https://www.linkedin.com/in/markammendolia/) [X](https://twitter.com/markyymarkss)

About

Mark is a Pathways contributor.

Public contributions

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[StoryUser testing made easy with Transcripts in VoiceflowThe conversation design process isn't always a linear path to launch – Transcripts make it easy to review & analyze real conversation dataAugust 24, 2021Read →](https://www.voiceflow.com/stories/user-testing-made-easy-with-transcripts-in-voiceflow)

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[Story Why you should consider designing for multimodal interfacesConversation design will be much more than just voice inputs and outputs in the future: why you need to consider designing for multimodal interfaces.May 14, 2021Read →](https://www.voiceflow.com/stories/why-you-need-to-consider-designing-for-multimodal-interfaces)

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[Story Voiceflow brings visual prototyping and enhanced test navigation to the tool, two additions covered in this Voiceflow news update.Voiceflow brings visual prototyping and enhanced test navigation to the tool, two additions covered in this Voiceflow news update.March 31, 2021Read →](https://www.voiceflow.com/stories/manual-navigation-visuals)

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[Story Announcing Voiceflow's 2020 Community Award winners!Announcing Voiceflow's 2020 Community Award winners, selected from over 55,000 individuals and teams across 100+ countries.January 29, 2021Read →](https://www.voiceflow.com/stories/announcing-our-2020-voiceflow-community-award-winners)

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[Story The 5 best practices when designing for voice vs. chat experiencesSr. Conversation Designer Sonia Talati explains the differences between the two channels along with helpful tips when optimizing for voice.January 18, 2021Read →](https://www.voiceflow.com/stories/the-5-best-practices-when-designing-for-voice-vs-chat-experiences)

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[Story The evolution and outlook of voice user interfacesKane Simms, Co-founder of VUX World, discusses the evolving voice landscape, voice adoption, and the pandemic's impact on industry trends.December 28, 2020Read →](https://www.voiceflow.com/stories/ask-an-expert-the-evolution-and-future-of-voice-user-interfaces)

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[Story Using constraints to design engaging characters and conversational experiencesWe sat down with Conversation Designer Kathryn Zdan to learn all about what she calls 'constraints as design process'November 25, 2020Read →](https://www.voiceflow.com/stories/how-to-use-constraints-to-design-engaging-characters-and-conversational-experiences)

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[Story How to design intelligent conversational interfacesCelene Osiecka, Senior Director of Conversation Design at [24]7.ai, shares insights from 15+ years working in CXDOctober 5, 2020Read →](https://www.voiceflow.com/stories/celene-osiecka-blog-post)

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[Story 10 things every voice app should doAlexa Evangelist Jeff Blankenburg gives a rundown of the 10 things you should consider when building your next voice experience.October 2, 2020Read →](https://www.voiceflow.com/stories/10-things-every-voice-app-should-do)

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[Story Getting started in conversation design? Here's what to knowCathy Pearl discusses the evolution of conversation design, building the right team, and making your VUI designer portfolio sing.September 15, 2020Read →](https://www.voiceflow.com/stories/getting-started-in-conversation-design-heres-what-you-need-to-know)

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[Story Cathy Pearl on all things conversation designCathy Pearl tackles why conversation design is important, the growing role of the conversation designer, and shares helpful resources...February 27, 2020Read →](https://www.voiceflow.com/stories/cathy-pearl-talks-conversation-design)