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# Michael Wichterich

Voiceflow contributor

Based in Germany

Speaks German, English

[YouTube](https://www.youtube.com/@voisento_de) [LinkedIn](http://www.linkedin.com/in/michael-wichterich) [Website](https://voisento.de/)

About

If you're looking for a partner who combines solid experience with a vibrant, collaborative spirit, Voisento is the right choice. With over 20 AI chat and phone agents successfully deployed, we turn bold ideas into powerful conversational AI solutions. Our chat, voice, and WhatsApp agents help streamline your processes.

Public contributions

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[Blog postWhat Is Chatbot Automation? Benefits and ToolsLearn how chatbot automation works, why it matters for customer support, and how to create automated chatbots without code using Voiceflow.July 9, 2026Read →](https://www.voiceflow.com/blog/chatbot-automation)

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[Blog post AI for Ecommerce: Sales, Automation & PersonalizationAI is reshaping ecommerce—from dynamic pricing to support. Learn how top retailers use it to cut costs, boost conversions, and personalize every touchpoint.July 9, 2026Read →](https://www.voiceflow.com/blog/ecommerce-ai)

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[Blog post 29 AI Agent Use Cases Transforming Real WorkflowsExplore practical AI agent use cases—from spam call filters to fintech support—that show how automation is reshaping daily operations across industries.July 2, 2026Read →](https://www.voiceflow.com/blog/ai-agent-use-cases)

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[Blog post How to Build and Train AI Agents with Custom KnowledgeLearn how to build custom AI agents that perform real tasks using your data. Step-by-step process for training, testing, and improving AI chatbots using Voiceflow.July 2, 2026Read →](https://www.voiceflow.com/blog/train-an-ai-agent)

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[Blog post Hotel Chatbot: Step-By-Step Guide (Template Inside)AI hotel chatbots handle guest bookings, room service requests, and support tickets automatically. Step-by-step build guide for hoteliers.January 9, 2026Read →](https://www.voiceflow.com/blog/hotel-booking-chatbot)

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[Blog post How to Set Up an Out-of-Hours Answering Service Using AISet up an AI answering service to handle calls 24/7. Get a virtual receptionist that never misses calls and improves customer satisfaction.July 2, 2025Read →](https://www.voiceflow.com/blog/out-of-hours-call-answering-service)