> Markdown rendition of https://www.voiceflow.com/contributors/nicolas-arcay-bermejo ("Nicolas Arcay Bermejo | Voiceflow"). Canonical page: https://www.voiceflow.com/contributors/nicolas-arcay-bermejo · All pages: https://www.voiceflow.com/llms.txt [← Back to content](https://www.voiceflow.com/blog) ![Nicolas Arcay Bermejo](https://www.voiceflow.com/images/contributors/nicolas-arcay-bermejo.avif) # Nicolas Arcay Bermejo Voiceflow contributor [LinkedIn](https://www.linkedin.com/in/nicolasarcaybermejo/) [X](https://twitter.com/ArcayBermejo) About Product Advocate @ Voiceflow Public contributions ## [Blog postWhat Is Perplexity AI? Features, Pricing, and How It Works (2026)What Perplexity AI is in 2026: how its cited answer engine works, current pricing and models, how it compares to ChatGPT, and when to build your own instead.July 22, 2026Read →](https://www.voiceflow.com/blog/perplexity-ai) ## [Blog post QuillBot AI: Features, Pricing & How to Use It [2026]QuillBot is an AI writing tool for paraphrasing, grammar, summarizing, and more. See its 2026 features, pricing, limits, and where it fits your stack.July 17, 2026Read →](https://www.voiceflow.com/blog/quillbot-ai) ## [Blog post What’s BLOOM and Why Is It Democratizing AI?Explore how BLOOM's open-source AI model is leveling the playing field in artificial intelligence, making advanced language technology accessible to everyone.July 14, 2026Read →](https://www.voiceflow.com/blog/bloom-ai) ## [Blog post How to Build an AI Chatbot for Telegram [2026]Build an AI chatbot for Telegram in 2026: create a Voiceflow agent, connect your Knowledge Base, and link it to Telegram through the Conversations API.July 10, 2026Read →](https://www.voiceflow.com/blog/telegram-chatbot) ## [Blog post Claude AI: What It Is, the Models, and How to Use It (2026)Claude is Anthropic's family of LLMs, from Haiku 4.5 to Opus 4.8 and Fable 5. What Claude is, how to access it, and how to build production agents on it.June 25, 2026Read →](https://www.voiceflow.com/blog/claude-ai) ## [Blog post What Is Anthropic AI? Everything to Know in 2026Explore Anthropic's AI ecosystem: Claude's capabilities, how Constitutional AI works, pricing, and what sets the company apart in 2026.June 23, 2026Read →](https://www.voiceflow.com/blog/anthropic-ai) ## [Blog post DM Automation for Instagram and Messenger (2026)How to automate Instagram and Messenger DMs in 2026: what DM automation is, the tools, how to set it up through the Messaging API, and what to leave to a human.June 18, 2026Read →](https://www.voiceflow.com/blog/dm-automation) ## [Blog post xAI Grok: What It Is and How to Use It in 2026What xAI's Grok actually is in 2026: the model lineup through Grok 4, what it does well, how it compares to ChatGPT, and how to use it in a real product.June 17, 2026Read →](https://www.voiceflow.com/blog/grok) ## [Blog post AI Knowledge Base in 2026: How It Works + Best ToolsHow an AI knowledge base actually works (RAG, chunking, retrieval), how to build one yourself or with no-code, and the best AI knowledge base tools in 2026.June 12, 2026Read →](https://www.voiceflow.com/blog/knowledge-base) ## [Blog post AI Agent Security and Compliance: A 2026 Enterprise GuideWhat SOC 2, GDPR and the EU AI Act actually require of an AI agent platform, the risks a compliance review misses, and what to ask vendors.March 30, 2026Read →](https://www.voiceflow.com/blog/ai-agent-builder-security-compliance-enterprise-guide) ## [Blog post AI Agent vs Chatbot: What Changes, and How to Replace OneEvery comparison page stops at the difference. This one covers what changes architecturally, then how to replace a chatbot without losing the coverage you have.March 30, 2026Read →](https://www.voiceflow.com/blog/replace-legacy-chatbot-with-ai-agent) ## [Blog post What Is AI Agent Observability? A 2026 GuideAI agent observability is visibility into how an agent reasons, acts, and performs. What it covers, why support teams need it, and where a platform fits.March 30, 2026Read →](https://www.voiceflow.com/blog/what-is-ai-agent-observability) ## [Blog post What Is Enterprise Automation? Types, Tools, and Where AI Agents FitEnterprise automation explained: the four layers of a real stack, use cases that pay, the tool landscape from RPA to iPaaS, and where AI agents fit in 2026.February 18, 2026Read →](https://www.voiceflow.com/blog/enterprise-automation) ## [Blog post What Is Customer Self-Service? Portals, Examples, and What WorksCustomer self-service explained: what it is, how portals differ from AI agents, why only 14% of issues fully resolve there, and what has to be true to fix that.February 18, 2026Read →](https://www.voiceflow.com/blog/self-customer-service) ## [Story Create a webpage to talk to your assistant using Voiceflow Dialog APIWondering how to interact with your assistant using Voiceflow Dialog API? This quick project is for you.March 27, 2023Read →](https://www.voiceflow.com/stories/webpage-assistant-voiceflow-dialog-api) ## [Story How to use Voiceflow’s API export endpoint to fetch your Voiceflow assistant files effortlesslyStreamline your workflows and unlock new possibilities for enhancing and expanding your assistant's capabilities.March 24, 2023Read →](https://www.voiceflow.com/stories/voiceflow-api-export-endpoint) ## [Story How to integrate OpenAI GPT and your knowledge base into a Voiceflow AssistantWant your assistant to give users better answers? Context is key: how to integrate OpenAI GPT and your knowledge base into a Voiceflow assistant.March 17, 2023Read →](https://www.voiceflow.com/stories/voiceflow-assistant-openai-gpt) ## [Story Transforming your Raspberry PI into a simple voice assistantIn this guide, we'll explain how to build a voice assistant from scratch using Raspberry Pi and VoiceflowOctober 22, 2021Read →](https://www.voiceflow.com/stories/transforming-your-raspberry-pi-into-a-simple-voice-assistant)