January Newsletter (2021)

Mark Ammendolia
January 28, 2021

Monthly Digest | January 2021

Announcing Voiceflow V2, Smart Prototyping, and our 2020 Community Award winners.

This is our January digest:


Reserve your spot for #VFV2

At Voiceflow, we certainly hit the ground running in 2021. So much so that we announced Voiceflow V2 (#VFV2), our first-ever product event to help launch a number of significant updates to our platform. At #VFV2, you can expect major company announcements, several product releases, workflow enhancements, and even a few surprise giveaways.

Want to be featured at #VFV2? 

Our team is also looking to highlight Voiceflow users on-screen from around the world! If you’re interested in participating, follow the details below and submit your video to

1. Your Name
2. Your Title & Where Your From
3. "I Build on Voiceflow"
4. "Welcome to V2" 

Example: "Hi, I'm Tony, I'm a Conversation Designer from Italy, and I build on Voiceflow! Welcome to V2." 

When we unveil the next chapter of Voiceflow, we want you there with us. Save your spot today by registering for #VFV2

Sign up here

Product Update: Voiceflow launches Smart Prototyping

Voiceflow is excited to announce Smart Prototyping - the latest upgrade to our in-app prototyping experience. Smart Prototyping allows users to test, train and teach their conversation design to handle a variety of unique users responses using our newly integrated NLU/NLP system.

Get ready to unlock the power of higher fidelity user-testing all from within our prototyping tool.

*Now available for all general assistant projects only (soon for all channels)

Additional Updates include: 

  • All three project export types are now free: PDF, PNG and .VF
  • Project images can now be uploaded from the settings menu on all Alexa, Google and, General Assistant projects
  • Our test tool features a new back button, allowing you to revert to the last turn in the conversation
  • TTS voice options now support Alexa, Google, and Microsoft Azure

For a more comprehensive list of recent changes, please visit our changelog.

Read more


Mark them in your calendar!

Learn the best practices for testing, training, and gathering user feedback for your conversation design prototypes – all in one place.

Save your spot

A weekly session where Nico, our Voiceflow Studio Lead, dives into real projects built by our community and answers your questions live.

Save your spot

Check out the rest of this month’s events, now available to stream:

How to build your own synonym generator for Alexa in Voiceflow | Fix it Hour with Nico

In this episode, Nico shows us how to build our own thesaurus/synonym generator and plug it into Alexa. Learn how to optimize flows and troubleshoot API calls during this one-hour session.

Workshop | 60 mins | Stream now

How to Increase Retention on Your Alexa Skill | Fix it Hour with Nico

In this episode, Nico walks us through how to increase retention for your Alexa skill using APL. We dive into an example of an application that builds user habits to get them coming back.

Workshop | 60 mins | Stream now

Check out upcoming events


For your reading list

Introducing Smart Prototyping | Product Release

The best way to design and test your conversation designs in Voiceflow.

Written by Emily Lonetto | 8 mins

How to use open vs. closed prompts in conversation design | Blog

Creating effective Open and Closed Prompts through the lens of structure and content.

Written by Braden Ream | 9 mins

Assistant app discovery is more important than quality | Blog

The problem with voice and brand experiences is not a lack of quality or conversion; it’s a lack of discovery.

Written by Braden Ream | 7 mins

Check out more stories


What's coming up?

Product: V2 Launch, save your spot

Events: NLU/NLP Webinar, save your spot here

Community: Get involved with our community docs or forum, learn more

Education: Ready to start your learning journey? Watch our tutorials here