> ## Documentation Index
> Fetch the complete documentation index at: https://www.voiceflow.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Hubspot tool
> Create contacts, leads, and tickets in your HubSpot CRM.
The HubSpot tool lets your agent interact with your CRM during a conversation. Use it to capture lead information, create support tickets when customers report issues, or add new contacts when users share their details.
## Using the HubSpot tool
Add the HubSpot tool to your agent from **Tools** → **Add tool** → **HubSpot**. You can also add tools directly from inside a [Playbook](/docs/documentation/build/steps/playbook) or [Integration step](/docs/documentation/build/steps/integration). Once added, you can call the Hubspot tool from inside a [Playbook](/docs/documentation/build/playbooks) or [Workflow](/docs/documentation/build/workflows).
### Actions
| Action | Description |
| ------------------ | -------------------------------------- |
| **Create contact** | Add a new contact to your HubSpot CRM. |
| **Create lead** | Create a new lead in your HubSpot CRM. |
| **Create ticket** | Log a new support or service ticket. |
## Learn more about integrations
The best agents use tools to interact with the outside world. Learn how to get started with our bitesized course.