Return to full dictionary
DEFINITION

Amazon Connect

noun | /vois/ /präm(p)t/

Amazon Connect is an omnichannel cloud contact center service that provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools.

Explore more definitions

Account Linking

noun | /vois/ /präm(p)t/
explore →

Automated Speech Recognition (ASR)

noun | /vois/ /präm(p)t/
explore →

Multimodal Experience

noun | /vois/ /präm(p)t/
explore →