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DEFINITION

Automated Attendant (Digital Receptionist)

noun | /vois/ /präm(p)t/

An application with interactive voice response (IVR) systems that automatically answers, directs, and transfers incoming calls to an extension without the need of a phone operator/receptionist.

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Dialogflow

noun | /vois/ /präm(p)t/
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Re-prompt

noun | /vois/ /präm(p)t/
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Low Confidence Errors

noun | /vois/ /präm(p)t/
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