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DEFINITION

Cognitive Load

noun | /vois/ /präm(p)t/

The total amount of mental effort being used in the working memory, or how difficult it is for a user to understand or parse the information being presented to them. (Source: Alexa glossary)

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Menu Style Prompt

noun | /vois/ /präm(p)t/
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Caller Intent

noun | /vois/ /präm(p)t/
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Interactive Voice Response (IVR)

noun | /vois/ /präm(p)t/
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