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DEFINITION

Exit Command

noun | /vois/ /präm(p)t/

When the customer says a command like exit or stop to end the interaction.

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Interactive Voice Response (IVR)

noun | /vois/ /präm(p)t/
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Open Ended Prompt

noun | /vois/ /präm(p)t/
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Pattern Recognition

noun | /vois/ /präm(p)t/
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