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DEFINITION

False Accept Errors

noun | /vois/ /präm(p)t/

When Alexa has mid to high confidence that she correctly understood what the customer said, but she actually misunderstood.

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Re-prompt

noun | /vois/ /präm(p)t/
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Interactive Voice Response (IVR)

noun | /vois/ /präm(p)t/
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Voice Recognition

noun | /vois/ /präm(p)t/
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