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DEFINITION

Intent(s)

noun | /vois/ /präm(p)t/

Tasks your assistant can do for you. Simply put, an intent is the user's intention in a given sentence or command. For example, if the user said "order me a large mocha coffee" the intent here would be to order coffee. An intent doesn't relate to the specific words "order" and "coffee" but rather the goal they are aiming for which is to order a coffee

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Interactive Voice Response (IVR)

noun | /vois/ /präm(p)t/
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System Persona

noun | /vois/ /präm(p)t/
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Platform

noun | /vois/ /präm(p)t/
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