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DEFINITION

Low Confidence Errors

noun | /vois/ /präm(p)t/

When Alexa has low confidence that she correctly understood what the customer said. When this occurs, Alexa cannot proceed in the interaction without asking the question again or ending the interaction.

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Automated Attendant (Digital Receptionist)

noun | /vois/ /präm(p)t/
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Caller Intent

noun | /vois/ /präm(p)t/
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Happy Path

noun | /vois/ /präm(p)t/
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