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DEFINITION

System Persona

noun | /vois/ /präm(p)t/

The system persona is the conversational partner created to be the front end of the technology that the user will interact with directly. Defining a clear system persona is vital to ensuring a consistent user experience. Otherwise, each designer will follow their own personal conversational style and the overall experience will feel disjointed. (Source: Google design guidelines)

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Alexa Developer Console (ADC)

noun | /vois/ /präm(p)t/
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Interactive Voice Response (IVR)

noun | /vois/ /präm(p)t/
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Implicit Confirmation

noun | /vois/ /präm(p)t/
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