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DEFINITION

System Persona

noun | /vois/ /präm(p)t/

The system persona is the conversational partner created to be the front end of the technology that the user will interact with directly. Defining a clear system persona is vital to ensuring a consistent user experience. Otherwise, each designer will follow their own personal conversational style and the overall experience will feel disjointed. (Source: Google design guidelines)

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Interface

noun | /vois/ /präm(p)t/
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Happy Path

noun | /vois/ /präm(p)t/
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Caller Intent

noun | /vois/ /präm(p)t/
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