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DEFINITION

Voice Prompt

noun | /vois/ /präm(p)t/

A recorded message that is played by interactive voice response (IVR) systems, message-on-hold systems and other voice processing tools. The goal of the prompt is to guide the user towards their destination — like if they want to see the funds in their savings account or find out the amount they owe on their last credit card statement.

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Re-prompt

noun | /vois/ /präm(p)t/
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Multimodal Experience

noun | /vois/ /präm(p)t/
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Action package

noun | /vois/ /präm(p)t/
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