> Markdown rendition of https://www.voiceflow.com/integrations/google-sheets ("AI agents for Google Sheets | Voiceflow"). Canonical page: https://www.voiceflow.com/integrations/google-sheets · All pages: https://www.voiceflow.com/llms.txt AI agents for Google Sheets # Look up and log data in Google Sheets automatically Voiceflow agents read live data from your Google Sheets to answer, log new rows as conversations happen, and update existing ones, so your team's spreadsheet stays the source of truth without manual work. [Book a demo](https://www.voiceflow.com/demo) ## What your agent can do in Google Sheets Connect Voiceflow to Google Sheets and your agent works with your spreadsheet live: it reads rows to answer, appends new ones, and updates existing rows, all inside the conversation. ### Answer from your sheet The agent reads rows from your Google Sheet and answers with live data like pricing, availability, or store details. Example “Is the standing desk in stock right now?” ### Log new rows The agent appends a new row for every lead, request, or order, so your sheet captures the conversation automatically. Example “Add me to the early access list” ### Update rows The agent updates cells in an existing row when something changes, keeping your sheet current without manual edits. Example “Change my delivery date to Friday” [Read the Google Sheets docs ›](https://www.voiceflow.com/docs/documentation/build/tools/google-sheets-tool) Answer and act together ## Answer from your Knowledge Base and your live Google Sheet Your agent answers questions from your connected Voiceflow Knowledge Base and reads live data straight from your Google Sheet, then logs the outcome as a new row, all in one exchange. - Reads, appends, and updates rows in Google Sheets. - Grounds answers in your real spreadsheet data, not guesswork. - Keeps your sheet current without manual data entry. ## Built for teams that run on spreadsheets ### Answer from live data The agent reads your sheet and answers questions about pricing, stock, or details the moment a customer asks. [Learn more ›](https://www.voiceflow.com/solutions/customer-support) ### Log every lead and request The agent appends a new row for each conversation, so nothing falls through the cracks. [Learn more ›](https://www.voiceflow.com/solutions/customer-support) ### Keep rows up to date When details change, the agent updates the row in your sheet and confirms. [Learn more ›](https://www.voiceflow.com/solutions/customer-support) Security ## Purpose-built for enterprise scale Production volume, and the certifications to run it on regulated data. 99.95 % Agent uptime 50 ms Voiceflow latency 300 K Messages per minute scale [![AICPA SOC 2 badge](https://www.voiceflow.com/images/Badge.svg)SOC-2 Type IIAudited for data privacy, processing integrity, and confidentiality.](https://trust.voiceflow.com/) [![ISO 27001 certification badge](https://www.voiceflow.com/images/ISO.avif) ISO/IEC 27001:2022Certified information security management.](https://trust.voiceflow.com/) [![GDPR compliance badge](https://www.voiceflow.com/images/GDPR.svg) GDPR CompliantPersonal data stays personal, with granular permissions.](https://trust.voiceflow.com/) [![HIPAA compliance badge](https://www.voiceflow.com/images/hipaa.avif) HIPAA CompliantProtected health information kept secure.](https://trust.voiceflow.com/) ![bg image](https://www.voiceflow.com/images/frame-2147241001-18.svg) ## How it works ### Understand intent The agent reads what the person needs and answers from your connected Knowledge Base, working out whether to read from, append to, or update your sheet. ### Take action in Google Sheets Based on the conversation, the agent reads a row, appends a new one, or updates an existing row in your sheet. ### Deliver outcomes Your team works from a spreadsheet that stays current, and every conversation is captured as a row, with the governance and control enterprises need. ## Frequently asked questions **Does Voiceflow integrate with Google Sheets?** Yes. Connect your Google Sheet to Voiceflow and your agent can read, append, and update rows as part of any conversation, with the control and governance enterprise teams expect. **Which Google Sheets actions are supported?** Your agent can add a row to a sheet, get rows, get a sheet's structure, update a sheet, and create a new spreadsheet. **Can the agent answer questions from my sheet?** Yes. The agent reads rows from your Google Sheet and answers with live data like pricing, availability, or reference details. It can also answer from your connected Voiceflow Knowledge Base. **Is my Google Sheets data secure?** Yes. The agent works in the Google Sheet you connect through the connection you authorize, and Voiceflow gives enterprise teams the access and governance controls to manage what the agent can do. **Can the agent update rows or create a new sheet?** Yes. The agent can update cells in an existing row and can create a new spreadsheet when your workflow calls for it, then confirm the change. **How do I set up the Google Sheets integration?** Add the Google Sheets tool to your agent, connect your Google account and sheet, and choose which actions to enable. Book a demo and our team will help you scope it. **Can a human take over when needed?** Yes. The agent can hand off to a live agent with the row and full conversation context in hand, so the person picks up with everything they need. **Can actions run on a fixed path or autonomously?** Both. Use a deterministic Integration step for a set path, or let the agent act inside a Playbook. You choose per use case.