The Guide to Building a Customer-Centric IVR
Learn how to design and test a modern IVR experience
How companies are reinventing customer experiences at scale • 100% Free
What your team will get from this guide:
01
A clear understanding of modern IVR capabilities
02
An in-depth process for designing and testing smart IVR experiences
03
Insights from IVR experts that use conversational AI tooling
"I believe Conversational AI is the future. And that future needs writers, designers and strategists to create amazing automated experiences and get results."
Molly
Senior UX Designer, The Home Depot
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