> Markdown rendition of https://www.voiceflow.com/stories-categories/developers ("Devs | Voiceflow"). Canonical page: https://www.voiceflow.com/stories-categories/developers · All pages: https://www.voiceflow.com/llms.txt [Own your CXMeet your AI co-pilotOct 6Save your spotSave your spot](https://www.voiceflow.com/events/own-your-cx) Customer stories # Devs ## [![Agent logs: Understanding why your agent did what it did](https://www.voiceflow.com/images/6a0f001f21f245a67bece7f9_logs-cover.avif)April 21, 2026Agent logs: Understanding why your agent did what it didDebugging software is hard. Debugging agents is harder. How agent logs help you understand why your agent did what it did.Read](https://www.voiceflow.com/stories/agent-logs-understanding-why-your-agent-did-what-it-did) ## [![From NLU Intents to RAG with Embeddings: Enhancing User Experience](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c4d8a_RAG-NLU.webp)February 18, 2026From NLU Intents to RAG with Embeddings: Enhancing User ExperienceWe're excited to introduce intent recognition powered by Retrieval-Augmented Generation (RAG): enhancing user experience from NLU intents to RAG with embeddings.Read](https://www.voiceflow.com/stories/enhancing-user-experience-from-nlu-intents-to-rag-with-embeddings) ## [![Crawl, walk, run: 28+ tactics for evolving your AI agent](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c4553_VF-BP-Spectrum-Crawl-Walk-Run.avif)March 7, 2024Crawl, walk, run: 28+ tactics for evolving your AI agentExplore how AI assistants can grow with your business, starting with simple Q&A features to handling advanced tasks. Gain practical tips to improve your customer support, streamline work, and tailor interactions to every user, no matter where you are in the journey.Read](https://www.voiceflow.com/stories/crawl-walk-run-28-tactics-for-evolving-your-ai-agent) ## [![Jumping off the AI hype train: NLUs in an LLM-dominated world](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c415e_6572af0d8aa5c92c0d069714_VF-20BP-2041-20-1-201.webp)December 8, 2023Jumping off the AI hype train: NLUs in an LLM-dominated worldWhere do NLU models fit in an LLM-dominated world? Frank Gu has an answer, and it starts with jumping off the AI hype train.Read](https://www.voiceflow.com/stories/jumping-off-the-ai-hype-train-nlus-in-an-llm-dominated-world) ## [![How eSnipe automated 70% of their help center tickets with an AI-powered search agent](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c454d_ensipe.webp)December 1, 2023How eSnipe automated 70% of their help center tickets with an AI-powered search agentThe company's more than 2,000,000 customers and 100s of product features meant a substantial number of user questions, resulting in a high ticket volume (average: 9,000 tickets/month).Read](https://www.voiceflow.com/stories/how-esnipe-automated-70-of-their-help-center-tickets-with-an-ai-powered-search-agent) ## [![The AI Wild West—why you need a knowledge base for your AI agents](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43e3_6568bb990e9ae620df0b2797_VF-20BP-2034-20-20Option-201-20-1-.webp)November 30, 2023The AI Wild West—why you need a knowledge base for your AI agentsLet’s break down why the knowledge base functionality in conversational AI platforms is about to be one of the most important features and how you might use it for your own agents (and beyond).Read](https://www.voiceflow.com/stories/the-ai-wild-west-why-you-need-a-knowledge-base-for-your-ai-agents) ## [![Building a virtual agent from scratch? Start here.](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c3ea0_654914d79247fac3d7d08360_VF-20BP-2020.avif)November 6, 2023Building a virtual agent from scratch? Start here.Building a virtual agent from scratch? Start here: Pete looks at the process for building an AI agent from step 1 to launch.Read](https://www.voiceflow.com/stories/building-a-virtual-agent-from-scratch-start-here) ## [![Want to try Claude in your Voiceflow assistant? Here's how](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c3efa_6463fef23b9de689ca597286_645e6fd5b47296b5645d06dc_claude-llm-assistant.avif)May 12, 2023Want to try Claude in your Voiceflow assistant? Here's howWe'll walk you through registering for Claude beta, generating an API key, and integrating Claude into your Voiceflow assistant.Read](https://www.voiceflow.com/stories/claude-llm-ai-assistant) ## [![Building a knowledge base with OpenAI, LangChain, OpenSearch, and Unstructured](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c3e53_6467de57985c9559171dc5a8_build-knowledge-base.avif)May 1, 2023Building a knowledge base with OpenAI, LangChain, OpenSearch, and UnstructuredWant to build a knowledge base? Voiceflow's Nicolas Arcay Bermejo walks us through this quick project.Read](https://www.voiceflow.com/stories/building-knowledge-base-openai) ## [![17 prompts for building AI apps in Voiceflow](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43ae_6467de1ab894f79a629dd9be_prompts-ai-apps-voiceflow.webp)April 25, 202317 prompts for building AI apps in VoiceflowUse these prompts to generate utterances, summarize documents, handle an angry customer, and much more.Read](https://www.voiceflow.com/stories/prompts-for-building-ai-apps) ## [![Harness the power of OpenAI’s Whisper model for ASR with Voiceflow](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c4355_6467dec1b3a57bbf99a687f3_openai-whisper-voiceflow.avif)April 14, 2023Harness the power of OpenAI’s Whisper model for ASR with VoiceflowA local, dockerized solution: how to harness the power of OpenAI's Whisper model for ASR with Voiceflow, written for devs.Read](https://www.voiceflow.com/stories/openai-whisper-model-asr) ## [![How to create an Alexa skill with GPT-4 and Voiceflow](https://www.voiceflow.com/images/659e9acd04538505c18aef96_6467dfa2c98af7271fa82efb_gpt4-alexa-skill.jpeg)April 13, 2023How to create an Alexa skill with GPT-4 and VoiceflowYou'll walk away from this tutorial with a solid foundation for designing and deploying your own voice-powered GPT chatbot.Read](https://www.voiceflow.com/stories/alexa-skill-chat-gpt-4) ## [![Why the dominant discourse surrounding LLMs needs to change](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c381b_646c15d5d61034fb01bd1e1d_llms-discourse.avif)March 31, 2023Why the dominant discourse surrounding LLMs needs to changeLLMs aren’t intended to replace human ingenuity. They’re simply tools that empower people to craft better content faster.Read](https://www.voiceflow.com/stories/dominant-discourse-llms) ## [![Create a webpage to talk to your assistant using Voiceflow Dialog API](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c449c_646b8d5db96c36817aa71ac8_voiceflow-dialogapi.webp)March 27, 2023Create a webpage to talk to your assistant using Voiceflow Dialog APIWondering how to interact with your assistant using Voiceflow Dialog API? This quick project is for you.Read](https://www.voiceflow.com/stories/webpage-assistant-voiceflow-dialog-api) ## [![How to use Voiceflow’s API export endpoint to fetch your Voiceflow assistant files effortlessly](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43ea_6467e016667bf36954a6d7d7_voiceflow-api-export.avif)March 24, 2023How to use Voiceflow’s API export endpoint to fetch your Voiceflow assistant files effortlesslyStreamline your workflows and unlock new possibilities for enhancing and expanding your assistant's capabilities.Read](https://www.voiceflow.com/stories/voiceflow-api-export-endpoint) ## [![How to integrate OpenAI GPT and your knowledge base into a Voiceflow Assistant](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c4498_6467dfe2e5ebb0703d125c9a_openai-knowledge-base.avif)March 17, 2023How to integrate OpenAI GPT and your knowledge base into a Voiceflow AssistantWant your assistant to give users better answers? Context is key: how to integrate OpenAI GPT and your knowledge base into a Voiceflow assistant.Read](https://www.voiceflow.com/stories/voiceflow-assistant-openai-gpt) ## [![The art of debugging](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c3deb_64517d83a8807357c1e365fb_631f1e02a0abcf6711462f26_Domains-2520Release-2520-2520HERO.webp)September 12, 2022The art of debuggingLearn from Tyler Han, the CTO of Voiceflow, on the art of debugging: lessons on debugging from Voiceflow's CTO, Tyler Han.Read](https://www.voiceflow.com/stories/art-of-debugging) ## [![How to create your NLU testing strategy](https://www.voiceflow.com/images/659e9acd04538505c18aef96_6467dfa2c98af7271fa82efb_gpt4-alexa-skill.jpeg)September 1, 2022How to create your NLU testing strategyA guide to developing a NLU design strategy for your conversational AI channels, plus how to create your NLU testing strategy.Read](https://www.voiceflow.com/stories/how-to-create-your-nlu-testing-strategy) ## [![Using machine learning to analyze customer support conversations](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c40e1_6467de86046b92b8123d3650_llms-expectations.webp)July 28, 2022Using machine learning to analyze customer support conversationsUsing machine learning to analyze customer support conversations: see how our machine learning team approached the analysis.Read](https://www.voiceflow.com/stories/using-machine-learning-to-analyze-customer-support-conversations) ## [![5 principles for good natural language understanding (NLU) design](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c385a_64517d6d8dcce79b7f4ce47d_62b6257b36ab9106e4398e9a_Blog-2520Cover-2520-2520Importance-2520of-2520NLU.avif)June 28, 20225 principles for good natural language understanding (NLU) designLearn five important NLU design skills that make for better conversational AI assistants: principles for good natural language understanding design.Read](https://www.voiceflow.com/stories/5-principles-for-good-natural-language-understanding-nlu-design) ## [![How we're building Voiceflow’s machine learning platform from scratch](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c40e2_646c18cbf74096522c16fecc_presenting-cxd-work.webp)February 23, 2022How we're building Voiceflow’s machine learning platform from scratchAt Voiceflow, we're building a real time machine learning platform. We focused on seven key ideas to get our V1 off the ground.Read](https://www.voiceflow.com/stories/building-voiceflows-machine-learning-platform-from-scratch) ## [![Transforming your Raspberry PI into a simple voice assistant](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43e5_64517db9a94f0f8a54a4ec42_6182ba69061957217a64502b_rasp.webp)October 22, 2021Transforming your Raspberry PI into a simple voice assistantIn this guide, we'll explain how to build a voice assistant from scratch using Raspberry Pi and VoiceflowRead](https://www.voiceflow.com/stories/transforming-your-raspberry-pi-into-a-simple-voice-assistant) ## [![A quick guide on integrating Alexa with Microsoft LUIS](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c3c3a_64517d78f36517c21371ec3d_6151cc860ab9fe3baf22f907_Alexa-2520x-2520Luis.avif)October 1, 2021A quick guide on integrating Alexa with Microsoft LUISConsidering integrating other NLP engines into your Alexa skills? This guide walks you through the process using Microsoft Luis.Read](https://www.voiceflow.com/stories/a-quick-guide-on-integrating-alexa-with-microsoft-luis) ## [![Monorepos can help improve your productivity. Here's how](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c40b0_645971c5aebb03235f2642d6_613b6d8739fd739fcffd11a4_repo-main-2520-1-.avif)September 12, 2021Monorepos can help improve your productivity. Here's howMonorepos can save you from dependency hell by streamlining the release process of multiple dependencies.Read](https://www.voiceflow.com/stories/how-monorepos-can-help-improve-your-productivity) ## [![What is the Voiceflow API and how do you use it?](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43e9_64517dbb354e342c1141a492_6126a136c1944e0f3ce74028_telegram-main.webp)August 30, 2021What is the Voiceflow API and how do you use it?Extend your Voiceflow project to power any conversational interface with the Dialog Management API: what the Voiceflow API is and how you use it.Read](https://www.voiceflow.com/stories/voiceflow-api) ## [![How to create a simple Telegram bot with Voiceflow](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c40cc_64517daf354e346b1e41a3cb_60c91cfc17d899a140da61ea_luis-main.avif)June 18, 2021How to create a simple Telegram bot with VoiceflowHook up your Voiceflow conversations to your very own Telegram bot in a few minutes: how to create a simple Telegram bot with Voiceflow.Read](https://www.voiceflow.com/stories/how-to-create-a-simple-telegram-bot-with-voiceflow) ## [![Voiceflow V2 Deep Dive: Powerful new tools for conversation design and collaboration](https://www.voiceflow.com/images/6995bfb8e3e1359ecf9c43e8_645a6897114faad326521aa7_6046b35834a0234c579a8ce5_V2-2520Design-2520Blog-2520-2520header-25203.webp)March 9, 2021Voiceflow V2 Deep Dive: Powerful new tools for conversation design and collaborationFrom workflow to export, a deep dive into the design features that come new with Voiceflow V2: powerful new tools for conversation design and collaboration.Read](https://www.voiceflow.com/stories/vfv2-deep-dive-powerful-new-tools-for-conversation-design-and-collaboration)