Mark Ammendolia
Senior Manager, Creative Marketing & Digital Strategy
What you'll learn
This video tackles the Capture, Random & Exit Blocks or Steps. The Capture Block or step allows us to capture a specific piece of information from the user and store it in a variable. The random step lets us create more spontaneous conversations by sending the user down a random path. And lastly, the Exit Block lets the user close your voice experience regardless of what flow they are in.
Topics covered include:
1. The Capture Block
2. The Random Block
3. The Exit Block
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