In this series, we sit down with leading conversation designers from around the globe. Tackling everything from how they got started, best practices, and expert advice moving forward.
Tune in as Emily Lonetto, Head of Growth at Voiceflow, sits down with Celene Osiecka, Director of Conversation Design at 247.ai shares what she's learned over the past 15 years in conversation design. From chatbots to AI, to the future of voice – Celene has a deep understanding of how voice has evolved and how it will impact industries moving forward.
This week's special guest:
Director of Conversation Design at 247.ai
Celene has been designing conversational interfaces using emerging technologies like chatbots, AI, natural language, speech recognition, and machine learning for the last fifteen years, deploying over 500 conversational interface deployments in the financial, telecommunications, travel, retail, and education industries. With a background in psychology and HCI, she currently leads a team of conversational designers across three countries that seeks to design innovative and ground-breaking conversational interfaces.
Head of Growth at Voiceflow
Having previously grown communities at Clio, GrowthTO, PartnerStack, and Tilt (acq. by Airbnb), Emily approaches growth from both a product and community lens. Originally joining the Voiceflow team as an advisor back when they were known as Storyflow, she's helped scale and manage growth marketing, community, and partnerships at Voiceflow.
What can you expect by attending?
As a global company, we want to ensure that our users get the most out of their experience no matter where they are in the world.
If you can't attend live, shoot us a message and we'll be sure to send a follow-up with the details outlined in the AMA.