In this series, we sit down with leading conversation designers from around the globe. Tackling everything from how they got started, best practices, and expert advice moving forward.
From copywriting to conversation design, Sonia has done it all. Taking her expert background as a journalist at publications like WSJ, Barron's, and more – to translating her writing for bots and now voice, Sonia has designed and innovated the conversation space for years. In this session, Sonia breaks down the critical differences between voice and bot design. Taking her years of learning and boiling it down to a presentation on the 5 must-know differences ever conversation designer should be thinking about.
This week's special guest
Sr. Conversation Designer
Sonia Talati is a Senior Conversation Designer. She designed the conversation for the first HIPAA-complaint voice app at health-insurance giant, Anthem, and started her own company, HereAfter AI, developing, testing, and training "the world's first digital humans," as The Washington Post noted to help preserve people's life stories. She has written for The Wall Street Journal and Barron's and appeared on ABC, NBC, and FOX affiliate news channels. Sonia has a M.A. from Columbia University and a B.A. from UCLA.
Head of Growth at Voiceflow
Having previously grown communities at Clio, GrowthTO, PartnerStack, and Tilt (acq. by Airbnb), Emily approaches growth from both a product and community lens. Originally joining the Voiceflow team as an advisor back when they were known as Storyflow, she's helped scale and manage growth marketing, community, and partnerships at Voiceflow.
What can you expect by attending?
As a global company, we want to ensure that our users get the most out of their experience no matter where they are in the world.
If you can't attend live, shoot us a message and we'll be sure to send a follow-up with the details outlined in the AMA.