Tahsim Ahmed

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About

Tahsim leads the CX and Support team at Voiceflow, including the vision for Tico (the team's AI agent for customer experience).

Tahsim leads the CX and Support team at Voiceflow, including the vision for Tico (the team's AI agent for customer experience).

Tahsim leads the CX and Support team at Voiceflow, including the vision for Tico (the team's AI agent for customer experience).

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Contributions

The 4 customer experience trends you need to know in 2024

AI is changing CX quickly. Here's how the best leaders are thinking.

Tahsim Ahmed

Introducing Tico: The AI customer support agent resolving 97% of tickets

How the Voiceflow team reshaped customer support using AI automation.

Tahsim Ahmed

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