Airtable tool - Voiceflow Documentation

Airtable Tool

The Airtable tool lets your agent interact with your Airtable data during a conversation. Use it to log leads, look up product information, update form responses, or manage any records your workflow requires.

Using the Airtable tool

Add the Airtable tool to your agent from Tools → Add tool → Airtable. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Airtable tool from inside a Playbook or Workflow.

Actions

Action	Description
Create record	Add a new record to a table.
Get record	Retrieve a single record by its ID.
List records	Retrieve multiple records from a table, optionally filtered by conditions or specific fields.
Update record	Modify fields in an existing record. Only specified fields are modified.
Delete record	Remove a record from a table.

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