Google Sheets tool - Voiceflow Documentation

Google Sheets

The Google Sheets tool lets your agent interact with your spreadsheets during a conversation. Use it to log form submissions, pull dynamic data like product lists or pricing, track support cases, or maintain customer records.

Using the Google Sheets tool

Add the Google Sheets tool to your agent from Tools → Add tool → Google Sheets. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Google Sheets tool from inside a Playbook or Workflow.

Actions

Action	Description
Add to sheet	Append a new row of data to an existing sheet.
Create new spreadsheet	Create a new spreadsheet in your Google account.
Get rows	Retrieve one or more rows from a sheet.
Get sheet	Retrieve details and structure of a specific sheet.
Update sheet	Update data in existing cells or rows.

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