Hubspot tool - Voiceflow Documentation

Hubspot tool cover

The HubSpot tool lets your agent interact with your CRM during a conversation. Use it to capture lead information, create support tickets when customers report issues, or add new contacts when users share their details.

Using the HubSpot tool

Add the HubSpot tool to your agent from Tools → Add tool → HubSpot. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Hubspot tool from inside a Playbook or Workflow.

Actions

Action	Description
Create contact	Add a new contact to your HubSpot CRM.
Create lead	Create a new lead in your HubSpot CRM.
Create ticket	Log a new support or service ticket.

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