The HubSpot tool lets your agent interact with your CRM during a conversation. Use it to capture lead information, create support tickets when customers report issues, or add new contacts when users share their details.
Using the HubSpot tool
Add the HubSpot tool to your agent from Tools → Add tool → HubSpot. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Hubspot tool from inside a Playbook or Workflow.
