Build and scale AI agents that book appointments automatically

Give customers a seamless way to schedule, reschedule, or cancel appointments across channels with an intelligent agent that understands intent and connects to your calendar systems.

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Join 500,000 global teams of every size building AI Agents with Voiceflow

Turn scheduling requests into confirmed appointments instantly

Provide fast, natural interactions that help customers find the right time without the back-and-forth.

Conversational scheduling

The Agent step understands phrases like “I need something next Tuesday morning” and extracts the date, time, and service. It manages clarifications, handles conflicts, and follows your scheduling rules in real time.

Accurate availability checks

Use API steps to retrieve open time slots from Google Calendar, Outlook, Calendly, or your internal booking system. Pull live data to provide up-to-date availability.

Personalized to each customer

Store details like name, contact info, service type, and preferred time in variables so your agent can personalize each step of the conversation.

Build structured scheduling flows without writing code

Use a visual canvas to design clear, predictable booking logic with full control over timing and rules.

Visual builder for appointment workflows

Design flows that check availability, confirm details, handle service types, or trigger follow-ups—all using a drag-and-drop interface.

Business rules with conditions

Use Condition steps to enforce operating hours, prevent double-booking, route VIP customers, or apply special logic for different services.

Collaborate across teams

Assign workflows, manage versions, add comments, and align operations, support, and sales teams around a shared scheduling system.

Automate confirmations, reminders, and internal workflows

Let your agent handle post-booking tasks reliably and at scale.

Automated follow-ups

Use Tool steps to send confirmation emails, SMS reminders, CRM updates, and calendar invites. Trigger actions exactly when they’re needed.

Integrate with your systems

Connect to HubSpot, Airtable, Google Sheets, or Twilio to log appointments, notify staff, or initiate automated workflows.

Flexible API orchestration

Make GET, POST, PUT, or DELETE requests to custom booking APIs. Capture confirmation numbers, booking IDs, and status codes to keep the conversation aligned with real system data.

Deploy your scheduling agent across every customer channel

Let customers book appointments wherever they prefer to communicate.

Multi-channel availability

Deploy on your website, WhatsApp, SMS, Slack, or voice channels. The same scheduling logic works consistently across all platforms.

Voice-friendly booking

Use speech-to-text to support voice-based scheduling on phone or web. Let users speak availability requests naturally.

Embedded scheduling experiences

Add your agent to any webpage for seamless scheduling within your product or service flow.

Built to integrate with your workflows and calendars

Zendesk

Salesforce

HubSpot

Shopify

Genesys

Ujet

NiCE

Pipedrive

Freshdesk

Intercom

RingCentral

Twilio

Airtable

Snowflake

Tenelyx

Vonage

See what’s possible with AI appointment scheduling agents built around your operations

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