Applied research

We tested over 500 prompt variations across two datasets to see how to improve LLM intent classification.

A deep dive into hallucinations, accuracy, costs, latencies, usability and context window analysis.

Do versions change your performance by 1% or 10%? Let’s dive into a production-impacting LLM task and how model versions impacts agent performance.

A case study on opinionated decisions when launching products, balancing speed to build, accuracy and speed to iterate.

How Large Action Models will change the way we build chatbots, again.

We started working on the Voiceflow NLU in February 2022, and this is a small slice of our story.

Learn the basics of NLU models and how teams are training/using them for conversational AI experiences.