Solutions
AI agents for every job in CX
A solution is a job a team hands to an agent. Browse the ones teams ship first, each shown actually running in the channel the customer started in.
Teams build their AI agents on Voiceflow
Looking for the agents themselves? Browse the AI-agents index.
- 01
Automate tier-1 support resolutions
Password resets, order lookups, billing questions: the queue-fillers resolved end to end, inside the controls your team already trusts.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 02
Qualify and route inbound leads
Answer in seconds, qualify in the conversation, route to the right owner with context.
Financial services & bankingInsurance - 03
In-app copilot for product onboarding
Walk every new user to their first win, inside the product, step by step.
Education & edtech - 04
AI IVR that actually resolves calls
An agent that answers the phone, checks the account, and finishes the task in the call.
Financial services & bankingHealthcare & patient accessInsurancePublic sector & utilitiesTelecommunications - 05
Order tracking and returns assistant
WISMO answered from the real order; returns and refunds finished inside policy.
E-commerce & retail - 06
Agent-assist for live support teams
Live reps with the account open, the policy checked, and the reply drafted.
TelecommunicationsTravel & hospitality - 07
Proactive churn-risk outreach
Reach at-risk customers before they cancel, with an agent that can fix the reason.
E-commerce & retailTelecommunications - 08
Customer support
AI agents that resolve support tickets around the clock, with a clean human handoff.
E-commerce & retailFinancial services & bankingTelecommunicationsTravel & hospitality - 09
Contact center automation
Voice AI for the contact center: real calls handled, clean escalation, shorter queues.
Financial services & bankingInsurancePublic sector & utilitiesTelecommunications - 10
Customer experience
An AI copilot across the journey: guidance before the sale, resolution after it.
E-commerce & retailTravel & hospitality - 11
Conversation design
Design, document, and collaborate on agents your whole team can ship.
Education & edtechFinancial services & banking - 12
Internal operations
Internal requests resolved by agents: IT, HR, and ops questions answered and actioned.
Public sector & utilitiesTelecommunications - 13
Revenue protection
Automate manual billing operations for more efficient collections and revenue protection.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 14
Agent
Build enterprise AI agents that automate conversations and workflows. Integrate with business systems and scale automation across teams.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 15
Answering service
An AI answering service that catches every call 24/7. Take messages, qualify leads, and route calls — no hold times, no per-minute human service fees.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 16
Call centers
Build AI call center agents that handle inbound volume, deflect routine calls, and escalate with context. Voiceflow contact center AI for voice and chat.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 17
Chatbot
Deploy AI chatbots that answer questions, guide users, and automate digital support across websites, apps, and messaging platforms.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 18
Cold calling & sales Calls
Scale outbound prospecting with AI cold calling agents. Qualify leads, book meetings, and automate sales outreach without expanding your team.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 19
Collections & payment reminders
Automate payment reminders and collections with AI agents. Notify customers, answer billing questions, and improve payment recovery at scale.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 20
Demo booking
Convert product interest into scheduled demos with AI. Qualify prospects, coordinate calendars, and increase demo bookings automatically.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 21
Lead generation
Capture and qualify leads automatically with AI agents. Engage prospects in real time and route high-intent opportunities to your sales team.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 22
Phone AI agent
An AI phone agent answers and makes calls, understands what callers want, and resolves or routes them. Build a voice AI phone agent on Voiceflow.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 23
Sales Teams
Scale your sales team with AI agents that prospect, qualify leads, and book meetings automatically. Generate more pipeline without increasing headcount.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 24
Scheduling & appointment booking
Build an AI appointment booking agent that schedules, confirms, reschedules, and cuts no-shows over phone and chat, 24/7, synced to your calendar.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 25
Virtual receptionist
Give your business a 24/7 AI virtual receptionist that answers calls, routes them, books appointments, and captures details. No missed calls.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality - 26
Voice agents
AI voice agents answer customer calls, understand what each caller needs, and resolve the request or hand off to a person with context. Build one on Voiceflow.
Financial servicesE-commerce & retailTelecommunicationsTravel & hospitality