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Read GDPR statement
Compliance
GDPR
Voiceflow is GDPR compliant.
GDPR compliance statement
Data protection regulation
Clarity on how personal data is handled.
The General Data Protection Regulation governs personal data processing and the rights of individuals. A GDPR review considers how data is collected, why it is processed, how it is protected and how people can exercise their rights.
Voiceflow’s GDPR statement describes our data protection practices. Our Data Processing Addendum sets out the terms that apply when Voiceflow processes personal data on a customer’s behalf, including responsibilities and subprocessors. Together with our privacy policy, these documents help your team review the personal data involved in your agents and workflows.
Frequently asked questions
Where can I review Voiceflow’s GDPR commitments?
Read our GDPR compliance statement and privacy policy for information on processing purposes, safeguards and individual rights.
Does Voiceflow provide a Data Processing Addendum?
Yes. Our Data Processing Addendum is incorporated into the Terms of Service and applies where Voiceflow processes personal data on a customer’s behalf.
Where are subprocessor terms documented?
The subcontracting section and Annex III of our Data Processing Addendum address subprocessors. The DPA also describes notification and objection procedures for changes.
How can I ask about my data rights?
Our GDPR statement describes the available rights. For data protection and GDPR inquiries, contact security@voiceflow.com.
Does Voiceflow’s compliance cover my entire AI workflow?
Your review should also consider the data you collect, your processing purposes and the models or integrations you connect. Review the applicable agreements and data handling for your deployment.