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Compliance
ISO 27001
Voiceflow is ISO/IEC 27001:2022 certified.
ISO/IEC 27001 certificate
Management system certification
A structured approach to information security.
ISO/IEC 27001:2022 sets requirements for an information security management system: the policies, processes and responsibilities an organization uses to manage information security risks.
Voiceflow holds ISO/IEC 27001:2022 certification. Our certificate is available through the Trust Center, where you can review the scope and validity stated in the document. Use the certificate alongside our security overview to understand both our management approach and the practices that protect the platform.
Frequently asked questions
What does ISO 27001 certification address?
It addresses an organization’s information security management system, including how it assesses and manages information security risks.
Which version of ISO 27001 does Voiceflow hold?
Voiceflow holds ISO/IEC 27001:2022 certification.
Where can I view the certificate?
The ISO 27001 certificate is available in our Trust Center. Follow the document access instructions provided there.
What is covered, and when does the certificate expire?
The certificate states the certified scope and validity dates. Review the document in our Trust Center for the exact details.
How does ISO 27001 differ from SOC 2?
ISO 27001 is certification of an information security management system. SOC 2 is an independent examination of controls against applicable Trust Services Criteria. You can review both documents in the Trust Center.
How does Voiceflow support its security program?
Voiceflow uses security training, least-privilege access and audit logging. Our security practices include tested business continuity and disaster recovery plans.