How it works
How your agent turns risk into a save
One real save, four steps, each shown as the real conversation: pull live data, take the action, bring in a human with context, and stay inside policy.
Omnichannel
Wherever your customers are
The same agent, the same answers, on every channel your customers already use.
Lifecycle volume
Built for renewal waves. Certified for customer data.
Works with the data stack you already run.
Voiceflow hands off to your human team with the full conversation, so nobody asks the customer to start again.
There is no migration project. Voiceflow sits on top of the CX stack you already run, and speaks to anything else through the API.
Most teams are live on their existing CRM and analytics the same day, with offers governed where they always were.
Frequently asked questions
Where do the risk signals come from?
Your systems: product analytics, billing events, support history. The agent acts on the signals you already trust, it does not invent its own scoring.
Is this just a discount cannon?
No. The agent leads with the fix for the actual problem, and every offer it can make is one you approved, with limits enforced in the flow.
When does a human take over?
On the accounts and moments you define: high value, high emotion, or any explicit ask. The handoff carries the signal, the history, and what has already been tried.