Customer Support Automation

Automate internal operations with AI

Teams use Voiceflow to improve employee onboarding, answer human resources FAQs, and boost team activation.

Teams of every size trust Voiceflow for automating their internal operations
Internal Automation

Everything you need to build AI Agents for internal operations

Teams use Voiceflow to design, test, and launch chat
or voice AI agents — together, faster, at scale.

Security & compliance

SOC-2, ISO/IEC 27001 and GDPR compliance ensure that teams can trust agents to handle sensitive employee & company data.

Tech stack integrations

Create integrations via API with human resources and project management tools in your organization's tech stack.

Slack & internal communication

Embed agents in employee workflows, including Slack, HR platforms, or Microsoft Teams, via API.

Knowledge base

Curate and manage a custom knowledge base of internal documentation and databases.

Use cases

Learn how these teams shipped tailored AI agents for internal automation

Teams use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale.

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Trilogy automates 60% of their L1 and L2 support tickets.

Their AI agent is powered by a curated knowledge base, integrates with Zendesk, and is embedded in the help centers of 90+ products.

Roam Auto saves 30 hours per week with Voiceflow.

Nick and team went from rigid out-of-the-box chatbot to a customized AI agent reduced total tickets and delivered a better customer experience.

JP Morgan cut time to market from 8 to 2 weeks.

Chat and voice teams have a single platform of record for all of their AI agent content, workflows, and performance.

We reduced ticket costs from $31 to $2.

A multi-knowledge base approach paired with a Zendesk integration resolves complex user questions, including code-first API questions from technical builders.


Use any AI vendor within a secure enterprise cloud

Voiceflow helps enterprise product teams securely build, test, launch, and manage conversational AI agents at scale.

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Your AI platform of record
Build, scale, and collaborate on AI products in a centralized, secure platform across every team.
Get ideas to market fast
Accelerate AI product team sprints to ship with speed and quality, while efficiently scaling to new use cases.
Avoid vendor lock-in
Bet on AI, not single vendors. Agnostically adapt to changing LLM and NLU technologies.
Controlled customization
Build endless API-first data and interface integrations alongside any LLM models with secure guardrails.
Trusted by the best in the business

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