Denys Linkov
Voiceflow contributor
Denys spends his days trying to understand how machine learning will impact our daily lives—whether it's building new models or diving into the latest generative AI tech. When he’s not leading courses on LLMs or expanding Voiceflow’s data science and ML capabilities, you can find him enjoying the outdoors on bike or on foot.
5 ways to approach an AI project strategy
You’ve been given the task to implement AI, but where do you even start?
October 2, 2024 Read → Story5 Strategies to Elevate AI-Powered Customer Experiences
Success with AI agents isn’t merely about adopting the technology; it’s about how companies leverage it effectively.
September 18, 2024 Read → Story5 tips to optimize your LLM intent classification prompts
We tested over 500 prompt variations across two datasets to see how to improve LLM intent classification.
July 9, 2024 Read → StoryAI automation on a budget: Getting started with high ROI use cases
If your AI project feels like building an Iron Man suit out of scraps—you’re not alone—but we can’t all be Tony Stark.
July 8, 2024 Read → Story15 KPIs for Measuring and Scaling a Generative AI Strategy
A collection of 15 KPIs, best practices, and caution areas for CIOs and function leaders to consider when implementing a generative AI strategy across an organization.
May 1, 2024 Read → StoryBenchmarking hybrid LLM classification systems
A deep dive into hallucinations, accuracy, costs, latencies, usability and context window analysis.
April 21, 2024 Read → StoryHow much do ChatGPT versions affect real world performance?
Do versions change your performance by 1% or 10%? Let’s dive into a production-impacting LLM task and how model versions impacts agent performance.
March 19, 2024 Read → StoryImproving Performance of Hybrid Intent + RAG Conversational AI Agents
A case study on opinionated decisions when launching products, balancing speed to build, accuracy and speed to iterate.
March 19, 2024 Read → StoryThe Five Stages of GenAI Maturity (and How Not to Stall at Stage Two)
Denys shares a definitive model for GenAI maturity
December 1, 2023 Read → StoryCreating the Voiceflow NLU
We started working on the Voiceflow NLU in February 2022, and this is a small slice of our story.
August 30, 2023 Read → StoryWhen to use ChatGPT vs. GPT-4
How to choose between LLMs ChatGPT and GPT-4, with 10 scenarios you might encounter while building an AI assistant.
June 2, 2023 Read → Story17 prompts for building AI apps in Voiceflow
Use these prompts to generate utterances, summarize documents, handle an angry customer, and much more.
April 25, 2023 Read → StoryPrompt chaining for conversational AI
Learn the basic theory of prompt chaining, build a real assistant, and go through some more advanced concepts.
March 10, 2023 Read → StoryHow to create your NLU testing strategy
A guide to developing a NLU design strategy for your conversational AI channels.
September 1, 2022 Read → Story6 workflows to create amazing conversational AI experiences
Learn the pros and cons of the 6 different types of workflows teams use when building a Conversational AI assistant.
August 22, 2022 Read → Story5 principles for good natural language understanding (NLU) design
Learn five important NLU design skills that make for better conversational aI assistants.
June 28, 2022 Read → StoryNLU design: How to train and use a natural language understanding model
Learn the basics of NLU models and how teams are training/using them for conversational AI experiences.
June 13, 2022 Read → StoryHow we're building Voiceflow’s machine learning platform from scratch
At Voiceflow, we're building a real time machine learning platform. We focused on seven key ideas to get our V1 off the ground.
February 23, 2022 Read →