Driving 43% More Viewings: How I Built a Virtual Broker for Brantjes with Voiceflow
The impact
- 43% increase in viewing requests per property
- 72% reduction in repetitive customer support questions
30% boost in contact requests via built-in forms - Positive market recognition: the custom recommendation widget sparked interest from other real estate businesses
The problem
Brantjes faced the challenge of managing high volumes of repetitive inquiries while ensuring their listings attracted serious buyers. Their team spent hours answering basic questions about financing and the buying/selling process, leaving less time for high-value interactions.
They needed a solution that could:
- Provide instant answers to client questions
- Personalize the property discovery process
- Streamline the journey from browsing to booking
That’s when Convizr stepped in.
The solution
Together with Brantjes, Convizr designed a virtual broker in Voiceflow to act as a 24/7 guide for buyers and sellers.
Key features included:
- Personalized property recommendations: a custom-built carousel widget that tailors listings to user preferences and links directly to interactive property detail pages.
- Interactive property detail pages: complete with property photos, a nearby search tool for schools, gyms, and supermarkets, plus the option to instantly book a viewing.
- Customer support automation: automated answers to questions about selling, buying, and financing, with direct contact forms and staff connections for cases needing a personal touch.
This build didn’t just solve immediate challenges, it positioned Brantjes as one of the most innovative brokers in the Dutch market.
The result
The virtual broker delivered measurable results fast:
- 43% more property viewing requests
- 72% fewer repetitive support questions, freeing staff for high-value tasks
- 30% more contact requests through built-in forms
The custom recommendation widget became a standout feature, generating excitement from clients and catching the attention of other real estate businesses who wanted something similar.
See it in action
Social proof and media
Try it out at https://www.brantjes.nl/
The impact
- 43% increase in viewing requests per property
- 72% reduction in repetitive customer support questions
30% boost in contact requests via built-in forms - Positive market recognition: the custom recommendation widget sparked interest from other real estate businesses
The problem
Brantjes faced the challenge of managing high volumes of repetitive inquiries while ensuring their listings attracted serious buyers. Their team spent hours answering basic questions about financing and the buying/selling process, leaving less time for high-value interactions.
They needed a solution that could:
- Provide instant answers to client questions
- Personalize the property discovery process
- Streamline the journey from browsing to booking
That’s when Convizr stepped in.
The solution
Together with Brantjes, Convizr designed a virtual broker in Voiceflow to act as a 24/7 guide for buyers and sellers.
Key features included:
- Personalized property recommendations: a custom-built carousel widget that tailors listings to user preferences and links directly to interactive property detail pages.
- Interactive property detail pages: complete with property photos, a nearby search tool for schools, gyms, and supermarkets, plus the option to instantly book a viewing.
- Customer support automation: automated answers to questions about selling, buying, and financing, with direct contact forms and staff connections for cases needing a personal touch.
This build didn’t just solve immediate challenges, it positioned Brantjes as one of the most innovative brokers in the Dutch market.
The result
The virtual broker delivered measurable results fast:
- 43% more property viewing requests
- 72% fewer repetitive support questions, freeing staff for high-value tasks
- 30% more contact requests through built-in forms
The custom recommendation widget became a standout feature, generating excitement from clients and catching the attention of other real estate businesses who wanted something similar.
See it in action
Social proof and media
Try it out at https://www.brantjes.nl/
