How White Heron Estates, a Luxury Holiday Venue, Drove £5,000 in Bookings in Just 3 Weeks With Chatty Leads
White Heron Estates, a luxury countryside retreat in Herefordshire, wanted to convert more of their website visitors into paying guests. Capturing enquiries outside business hours was limited to a contact form which didn’t maximise their existing traffic.
Enter Chatty Leads.
Within just 3 weeks of launching our AI lead gen agent on their site, they generated £5,000 in bookings, achieving a 4x ROI in the first month.
The impact
- £5,000 in bookings generated in just three weeks
- 50% of conversions came after hours (5pm–9am)
- 4x ROI within the first month
The problem
White Heron Estates relied heavily on manual email and phone enquiries to secure bookings. This meant that potential guests who visited their website outside business hours couldn’t get their enquiries answered in real time. Their team wanted a solution that could:
- Capture and qualify leads 24/7
- Reduce reliance on manual follow-ups
- Increase bookings without additional ad spend
They envisioned a system that would act as a digital concierge that engaged guests naturally, without rigid scripts.
The solution
With Chatty Leads, White Heron Estates deployed an AI chat agent on their website that:
- Engaged visitors in real-time with natural, human-like conversations.
- Handled enquiries outside office hours, ensuring no potential booking was missed.
- Guided customers directly to booking, reducing friction and boosting conversions.
No scripts. No chasing. Just smart, conversational AI.
The result
In the first three weeks, White Heron Estates saw:
- £5,000 in new revenue
- 50% of bookings generated outside of working hours
- 4x ROI within the first month
With Chatty Leads running in the background, the retreat captured more bookings while freeing up staff to focus on guest experience. Looking ahead, White Heron Estates plans to expand Chatty Leads into new campaigns and guest services.
See it in action
Social Proof and Media
“As a holiday home owner, I'm always looking for ways to increase our bookings. This webchat agency's AI platform is a game-changer – they got us over £5,000 of revenue in just the first month!
It works seamlessly with our website, like having a friendly, knowledgeable staff member available 24/7. They also tailored it to our brand, so it feels like an extension of our team – the questions are answered in the same way as we would.
Nor do you have to do anything – Rohit at Chatty Leads sorts it all out for you, tailors all the responses to fit the questions with maximum information readily available to your customer. The turnaround time is also super quick and very courteous.
You won’t be disappointed - even the chat which answers questions immediately at any time of day or night is incredibly useful. No more impatient customers!.
If you want to turn your website visitors into customers, I can't recommend this service enough. It's been a brilliant investment for us!”
- Jo Hilditch, Managing Director, White Heron Estates
White Heron Estates, a luxury countryside retreat in Herefordshire, wanted to convert more of their website visitors into paying guests. Capturing enquiries outside business hours was limited to a contact form which didn’t maximise their existing traffic.
Enter Chatty Leads.
Within just 3 weeks of launching our AI lead gen agent on their site, they generated £5,000 in bookings, achieving a 4x ROI in the first month.
The impact
- £5,000 in bookings generated in just three weeks
- 50% of conversions came after hours (5pm–9am)
- 4x ROI within the first month
The problem
White Heron Estates relied heavily on manual email and phone enquiries to secure bookings. This meant that potential guests who visited their website outside business hours couldn’t get their enquiries answered in real time. Their team wanted a solution that could:
- Capture and qualify leads 24/7
- Reduce reliance on manual follow-ups
- Increase bookings without additional ad spend
They envisioned a system that would act as a digital concierge that engaged guests naturally, without rigid scripts.
The solution
With Chatty Leads, White Heron Estates deployed an AI chat agent on their website that:
- Engaged visitors in real-time with natural, human-like conversations.
- Handled enquiries outside office hours, ensuring no potential booking was missed.
- Guided customers directly to booking, reducing friction and boosting conversions.
No scripts. No chasing. Just smart, conversational AI.
The result
In the first three weeks, White Heron Estates saw:
- £5,000 in new revenue
- 50% of bookings generated outside of working hours
- 4x ROI within the first month
With Chatty Leads running in the background, the retreat captured more bookings while freeing up staff to focus on guest experience. Looking ahead, White Heron Estates plans to expand Chatty Leads into new campaigns and guest services.
See it in action
Social Proof and Media
“As a holiday home owner, I'm always looking for ways to increase our bookings. This webchat agency's AI platform is a game-changer – they got us over £5,000 of revenue in just the first month!
It works seamlessly with our website, like having a friendly, knowledgeable staff member available 24/7. They also tailored it to our brand, so it feels like an extension of our team – the questions are answered in the same way as we would.
Nor do you have to do anything – Rohit at Chatty Leads sorts it all out for you, tailors all the responses to fit the questions with maximum information readily available to your customer. The turnaround time is also super quick and very courteous.
You won’t be disappointed - even the chat which answers questions immediately at any time of day or night is incredibly useful. No more impatient customers!.
If you want to turn your website visitors into customers, I can't recommend this service enough. It's been a brilliant investment for us!”
- Jo Hilditch, Managing Director, White Heron Estates
