Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
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Blogs
The 3 phases of independent voice AI Agents
Discussing the rise of independent voice AI Agents and their likely lifecycle.
Braden Ream
LLMs won’t replace NLUs. Here’s why
Hint: they aren't competing systems.
Braden Ream
Interested in CxD? Here are the best conversation design tools
This article evaluates CxD tools across 5 key areas: ease of use, collaboration, integrations/exports, design fidelity, and prototyping.
Braden Ream
How to use open vs. closed prompts in conversation design
Creating effective open and closed prompts through the lens of structure and content.
Braden Ream
How to write an effective conversation designer job description [+template]
Learn how to write a conversation designer job description to attract the right people for your team.
Braden Ream
How to get started as a CX Designer
5 tips to help you on your journey to becoming a conversation designer.