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Braden Ream

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About
Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
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Blogs

The 3 phases of independent voice AI Agents

Discussing the rise of independent voice AI Agents and their likely lifecycle.

Braden Ream

LLMs won’t replace NLUs. Here’s why

Hint: they aren't competing systems.

Braden Ream

Interested in CxD? Here are the best conversation design tools

This article evaluates CxD tools across 5 key areas: ease of use, collaboration, integrations/exports, design fidelity, and prototyping.

Braden Ream

How to use open vs. closed prompts in conversation design

Creating effective open and closed prompts through the lens of structure and content.

Braden Ream

How to write an effective conversation designer job description [+template]

Learn how to write a conversation designer job description to attract the right people for your team.

Braden Ream

How to get started as a CX Designer

5 tips to help you on your journey to becoming a conversation designer.

Braden Ream
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