How Bluvacance gets 50 more clients per month with their Whatsapp-based chatbot
From Manual Outreach to €27,500 Monthly Revenue Growth with an AI Agent
Bluvacance (a travel agency) turned to AI automation to unlock the hidden potential of its dormant contact database. By implementing a smart WhatsApp-based chatbot, the agency re-engaged 3,000 former clients and leads—turning automated conversations into real bookings and €27,500 in additional monthly revenue.
The impact
- €27,500 / month in additional revenue generated
- 4% of contacted users converted into paying customers
12% user engagement rate via WhatsApp conversations
The Problem
Before working with us, the travel agency had built up a solid database of past clients and contacts stored in Google Contacts—but it remained largely unused.
Their marketing efforts were manual and inconsistent, with no scalable way to reactivate leads or personalize offers.
The agency’s ideal vision was to leverage its existing customer base to generate predictable revenue through targeted travel promotions—without overwhelming the small internal team.
“We knew we had hundreds of past clients sitting in our database, but we just didn’t have the time or tools to reach out to them effectively.”
— Travel Agency Owner
The Solution
We set out to build a scalable, intelligent system that could automate user engagement, personalize recommendations, and hand over hot leads to the sales team in real-time. The solution was delivered in two key phases:
1. Re-engaging 3,000 Users via WhatsApp
We deployed an AI-powered chatbot on WhatsApp to instantly message around 3,000 existing contacts.
The bot was trained to:
- Send promotional flyers and personalized travel offers
- Respond in real-time to user inquiries
- Manage user preferences, including opt-outs and human handoff
2. Personalized Recommendations Powered by LLMs
In Phase 2, we upgraded the chatbot with large language models (LLMs) like ChatGPT to deliver richer, more human-like conversations.
The chatbot now provides:
- Destination suggestions tailored to user preferences (country, budget, family needs, season)
- Smart package recommendations based on user interests (beach, mountain, city breaks)
- Real-time data collection and lead routing to the agency team via email and Google Sheets
The Result
The agency saw a sharp boost in performance within weeks:
- 4% conversion rate: over 100 users became qualified leads and booked travel packages
- 12% engagement: over 350 users initiated conversations with the chatbot
€27,500 in monthly revenue from chatbot-driven sales
What’s next? The agency plans to scale the chatbot to new contact segments and add voice messaging to its automation stack.
See It in Action
Want to see the chatbot flow and interactions in action? Contact us for a live walkthrough.
Social Proof and Media
Diego Vassalli – CEO @ Bluvacanze CC Vulcano
“This automation allowed us to do what we never had time for—reach out to hundreds of clients with timely, relevant offers. The results speak for themselves.”
From Manual Outreach to €27,500 Monthly Revenue Growth with an AI Agent
Bluvacance (a travel agency) turned to AI automation to unlock the hidden potential of its dormant contact database. By implementing a smart WhatsApp-based chatbot, the agency re-engaged 3,000 former clients and leads—turning automated conversations into real bookings and €27,500 in additional monthly revenue.
The impact
- €27,500 / month in additional revenue generated
- 4% of contacted users converted into paying customers
12% user engagement rate via WhatsApp conversations
The Problem
Before working with us, the travel agency had built up a solid database of past clients and contacts stored in Google Contacts—but it remained largely unused.
Their marketing efforts were manual and inconsistent, with no scalable way to reactivate leads or personalize offers.
The agency’s ideal vision was to leverage its existing customer base to generate predictable revenue through targeted travel promotions—without overwhelming the small internal team.
“We knew we had hundreds of past clients sitting in our database, but we just didn’t have the time or tools to reach out to them effectively.”
— Travel Agency Owner
The Solution
We set out to build a scalable, intelligent system that could automate user engagement, personalize recommendations, and hand over hot leads to the sales team in real-time. The solution was delivered in two key phases:
1. Re-engaging 3,000 Users via WhatsApp
We deployed an AI-powered chatbot on WhatsApp to instantly message around 3,000 existing contacts.
The bot was trained to:
- Send promotional flyers and personalized travel offers
- Respond in real-time to user inquiries
- Manage user preferences, including opt-outs and human handoff
2. Personalized Recommendations Powered by LLMs
In Phase 2, we upgraded the chatbot with large language models (LLMs) like ChatGPT to deliver richer, more human-like conversations.
The chatbot now provides:
- Destination suggestions tailored to user preferences (country, budget, family needs, season)
- Smart package recommendations based on user interests (beach, mountain, city breaks)
- Real-time data collection and lead routing to the agency team via email and Google Sheets
The Result
The agency saw a sharp boost in performance within weeks:
- 4% conversion rate: over 100 users became qualified leads and booked travel packages
- 12% engagement: over 350 users initiated conversations with the chatbot
€27,500 in monthly revenue from chatbot-driven sales
What’s next? The agency plans to scale the chatbot to new contact segments and add voice messaging to its automation stack.
See It in Action
Want to see the chatbot flow and interactions in action? Contact us for a live walkthrough.
Social Proof and Media
Diego Vassalli – CEO @ Bluvacanze CC Vulcano
“This automation allowed us to do what we never had time for—reach out to hundreds of clients with timely, relevant offers. The results speak for themselves.”