How Avida Studios in Media Production Save 20+ Hours/Week through an Instagram Appointment Agent
Avida Studios, a leading media production company, faced the challenge of spending excessive time on routine customer questions and appointment bookings. We stepped in, deploying a Conversational AI Agent directly on Avida's Instagram. This innovative solution not only automated lead capture and customer support but also handled appointment scheduling, ultimately saving Avida Studios over 20 hours in the first week of deployment.
The impact
- 20+ hours / week of customer support and appointment scheduling time saved
- Ready for Deployment in (Less Than) a Week.
- £500 Saved in FAQ and Booking Systems/Month
The problem
Avida Studios, a dynamic media production company, found themselves in a common predicament: their valuable time, which should be spent in shooting on client sites, was being consumed by repetitive, yet crucial, customer interactions. Before partnering with us, their team was manually fielding an endless stream of frequently asked questions and handling all appointment bookings themselves. It not only diverted their focus from core production activities but also created a bottleneck, hindering their ability to scale efficiently.
The constant need to respond to inquiries and manage schedules meant missed opportunities and a drain on resources. They were seeking a solution that could liberate their team from these administrative burdens, allowing them to concentrate on creative work and business growth. They envisioned a seamless system that would capture every lead and maintain a consistent, professional brand voice, ultimately enhancing their client management and sales processes without missing a beat.
The solution
Avida Studios provided clear criteria for their ideal AI solution: it needed to be highly efficient in handling common customer inquiries, automate appointment bookings, and seamlessly integrate with their existing social media platforms, particularly Instagram. They sought a system that could maintain their brand's unique tone, capture every lead, and ultimately free up significant time for their team.
We addressed these pain points by deploying a Conversational AI Agent with three core features:
- Intelligent FAQ Automation & Proactive Engagement: Our AI agent was trained on Avida Studios' extensive knowledge base, enabling it to accurately and instantly answer common customer questions, from service inquiries to pricing details. This freed up Avida's team from repetitive tasks. Furthermore, the agent was designed for proactive engagement, ensuring that every lead coming through Instagram and Facebook was immediately engaged.
- Seamless Auto-Booking Functionality: A critical component of the solution was the auto-booking feature, which allowed customers to schedule calls and appointments directly through the AI agent. This eliminated the need for manual back-and-forth communication, drastically improving efficiency in their sales funnel and ensuring that scheduling was "super easy." The AI was integrated to manage availability and send confirmations, providing a smooth and convenient experience for both Avida Studios and their clients.
- CRM Integration & Re-targeting Capabilities: Beyond initial interaction, our solution ensured that all captured leads were seamlessly integrated into Avida Studios' existing Zoho CRM. This streamlined their sales process and enhanced client management.
The result
Post-launch, the Avida studios team saw significant improvements in their lead capture conversion rate and time saved in the first week of deployment.
- 20+ Hours Saved in First Week of Deployment: This immediate and substantial time saving directly fulfilled Avida Studios' primary goal of freeing up their team from administrative burdens.
- £500 Saved in FAQ and Booking Systems/Month: The AI agent effectively replaced/augmented existing systems, leading to tangible cost reductions.
- ~20% Conversion Rate: The proactive engagement and efficient lead capture of the AI significantly boosted their ability to convert inquiries into actual business.
- Ready for Deployment in Less Than a Week: The rapid implementation underscored the efficiency and seamless integration capabilities of our solution.
The impact extended beyond just numbers, but also through client interactions and operational efficiency. Anand Sharma of Avida Studios, eloquently summarized these transformations:
"Collaborating with Legacy AI has truly transformed how we operate at Avida Studios. Their AI chatbot has been a lifesaver, freeing up over 20 hours each week by automating bookings and handling customer FAQs. We've noticed a significant boost in our conversion rates, capturing every lead that comes through Instagram and Facebook with proactive engagement so we never miss a chance to connect."
The AI's ability to mirror their brand's identity was also a key success factor:
"The chatbot has nailed our brand's unique tone, delivering a consistent and professional experience with remarkable accuracy."
Furthermore, the streamlined processes contributed to enhanced business development:
"Integrating leads into our CRM has never been smoother, streamlining the sales process and enhancing our client management. The re-targeting feature helps us keep potential clients interested and engaged, which has been fantastic for driving additional revenue. The auto-booking function has made scheduling calls super easy, improving the efficiency of our sales funnel."
See it in action
This Voiceflow Chatbot Saves a Startup 20+ Hours/Week
“Collaborating with Legacy AI has truly transformed how we operate at Avida Studios. Their AI chatbot has been a lifesaver, freeing up over 20 hours each week by automating bookings and handling customer FAQs. We've noticed a significant boost in our conversion rates, capturing every lead that comes through Instagram and Facebook with proactive engagement so we never miss a chance to connect. The chatbot has nailed our brand's unique tone, delivering a consistent and professional experience with remarkable accuracy.
Integrating leads into our CRM has never been smoother, streamlining the sales process and enhancing our client management. The re-targeting feature helps us keep potential clients interested and engaged, which has been fantastic for driving additional revenue. The auto-booking function has made scheduling calls super easy, improving the efficiency of our sales funnel.
What really impressed us was how quickly the chatbot was up and running—less than a week, effortlessly integrating with our existing social media platforms. It's always learning, continuously improving its interactions, and adapting to our needs. Plus, it communicates with the same personality that defines Avida Studios, helping us stand out in the competitive media production market. I wholeheartedly recommend Legacy AI for any business eager to elevate their customer interactions and streamline operations.”
Avida Studios, a leading media production company, faced the challenge of spending excessive time on routine customer questions and appointment bookings. We stepped in, deploying a Conversational AI Agent directly on Avida's Instagram. This innovative solution not only automated lead capture and customer support but also handled appointment scheduling, ultimately saving Avida Studios over 20 hours in the first week of deployment.
The impact
- 20+ hours / week of customer support and appointment scheduling time saved
- Ready for Deployment in (Less Than) a Week.
- £500 Saved in FAQ and Booking Systems/Month
The problem
Avida Studios, a dynamic media production company, found themselves in a common predicament: their valuable time, which should be spent in shooting on client sites, was being consumed by repetitive, yet crucial, customer interactions. Before partnering with us, their team was manually fielding an endless stream of frequently asked questions and handling all appointment bookings themselves. It not only diverted their focus from core production activities but also created a bottleneck, hindering their ability to scale efficiently.
The constant need to respond to inquiries and manage schedules meant missed opportunities and a drain on resources. They were seeking a solution that could liberate their team from these administrative burdens, allowing them to concentrate on creative work and business growth. They envisioned a seamless system that would capture every lead and maintain a consistent, professional brand voice, ultimately enhancing their client management and sales processes without missing a beat.
The solution
Avida Studios provided clear criteria for their ideal AI solution: it needed to be highly efficient in handling common customer inquiries, automate appointment bookings, and seamlessly integrate with their existing social media platforms, particularly Instagram. They sought a system that could maintain their brand's unique tone, capture every lead, and ultimately free up significant time for their team.
We addressed these pain points by deploying a Conversational AI Agent with three core features:
- Intelligent FAQ Automation & Proactive Engagement: Our AI agent was trained on Avida Studios' extensive knowledge base, enabling it to accurately and instantly answer common customer questions, from service inquiries to pricing details. This freed up Avida's team from repetitive tasks. Furthermore, the agent was designed for proactive engagement, ensuring that every lead coming through Instagram and Facebook was immediately engaged.
- Seamless Auto-Booking Functionality: A critical component of the solution was the auto-booking feature, which allowed customers to schedule calls and appointments directly through the AI agent. This eliminated the need for manual back-and-forth communication, drastically improving efficiency in their sales funnel and ensuring that scheduling was "super easy." The AI was integrated to manage availability and send confirmations, providing a smooth and convenient experience for both Avida Studios and their clients.
- CRM Integration & Re-targeting Capabilities: Beyond initial interaction, our solution ensured that all captured leads were seamlessly integrated into Avida Studios' existing Zoho CRM. This streamlined their sales process and enhanced client management.
The result
Post-launch, the Avida studios team saw significant improvements in their lead capture conversion rate and time saved in the first week of deployment.
- 20+ Hours Saved in First Week of Deployment: This immediate and substantial time saving directly fulfilled Avida Studios' primary goal of freeing up their team from administrative burdens.
- £500 Saved in FAQ and Booking Systems/Month: The AI agent effectively replaced/augmented existing systems, leading to tangible cost reductions.
- ~20% Conversion Rate: The proactive engagement and efficient lead capture of the AI significantly boosted their ability to convert inquiries into actual business.
- Ready for Deployment in Less Than a Week: The rapid implementation underscored the efficiency and seamless integration capabilities of our solution.
The impact extended beyond just numbers, but also through client interactions and operational efficiency. Anand Sharma of Avida Studios, eloquently summarized these transformations:
"Collaborating with Legacy AI has truly transformed how we operate at Avida Studios. Their AI chatbot has been a lifesaver, freeing up over 20 hours each week by automating bookings and handling customer FAQs. We've noticed a significant boost in our conversion rates, capturing every lead that comes through Instagram and Facebook with proactive engagement so we never miss a chance to connect."
The AI's ability to mirror their brand's identity was also a key success factor:
"The chatbot has nailed our brand's unique tone, delivering a consistent and professional experience with remarkable accuracy."
Furthermore, the streamlined processes contributed to enhanced business development:
"Integrating leads into our CRM has never been smoother, streamlining the sales process and enhancing our client management. The re-targeting feature helps us keep potential clients interested and engaged, which has been fantastic for driving additional revenue. The auto-booking function has made scheduling calls super easy, improving the efficiency of our sales funnel."
See it in action
This Voiceflow Chatbot Saves a Startup 20+ Hours/Week
“Collaborating with Legacy AI has truly transformed how we operate at Avida Studios. Their AI chatbot has been a lifesaver, freeing up over 20 hours each week by automating bookings and handling customer FAQs. We've noticed a significant boost in our conversion rates, capturing every lead that comes through Instagram and Facebook with proactive engagement so we never miss a chance to connect. The chatbot has nailed our brand's unique tone, delivering a consistent and professional experience with remarkable accuracy.
Integrating leads into our CRM has never been smoother, streamlining the sales process and enhancing our client management. The re-targeting feature helps us keep potential clients interested and engaged, which has been fantastic for driving additional revenue. The auto-booking function has made scheduling calls super easy, improving the efficiency of our sales funnel.
What really impressed us was how quickly the chatbot was up and running—less than a week, effortlessly integrating with our existing social media platforms. It's always learning, continuously improving its interactions, and adapting to our needs. Plus, it communicates with the same personality that defines Avida Studios, helping us stand out in the competitive media production market. I wholeheartedly recommend Legacy AI for any business eager to elevate their customer interactions and streamline operations.”
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