Awards are nice. Customer validation is better.

We’re proud to share that Voiceflow has been recognized in the 2026 G2 Best Software Awards as a winner in:

• Best Agentic AI Software Products
• Best Canadian Software Companies

This recognition is not the result of a judging panel. It comes from verified customer reviews and reflects the experience of teams deploying AI agents with Voiceflow at scale.

A new category for a new era

For the first time, G2 introduced a dedicated Agentic AI category in its Best Software Awards.

Out of 1,392 total products in the broader space, only 50 were recognized in the inaugural Agentic AI category.

The category did not exist a year ago. Now it does.

That tells you something important. Agentic AI is no longer experimental. It is becoming a defined market category, and enterprises are actively choosing platforms that can support it at scale.

We are proud to help shape that category from day one.

Explore the first-ever Agentic AI category and the platforms leading this shift: https://www.g2.com/best-software-companies/top-agentic-ai 

AI agents are becoming mission-critical

AI agents are quickly becoming production systems, not experiments. Enterprises need reliability, visibility, and control, not black-box tools.

This shift is exactly why this recognition matters.

From day one, we have believed agentic AI only works at scale when teams can design, test, observe, and optimize together. Not in silos. Not through rigid flows. And not through opaque systems.

That belief is shaped by real-world usage.

Voiceflow supports more than 200,000 builders, product teams, and enterprises designing and deploying AI agents across support, operations, and customer experience. The feedback from this community directly shapes our roadmap and platform.

Across thousands of deployments and conversations with our users, we consistently hear the same outcomes:

• Faster time to launch
• Better cross-team collaboration
• Clear observability and control
• Enterprise-grade reliability

That is not hype. It is operational impact.

Here is what customers are saying:

“Voiceflow gives us the visibility and control we need to ship production-ready AI agents with confidence.”

“It’s the first platform that lets our technical and non-technical teams truly collaborate on agent design.”

“It’s become the backbone of how we design and manage conversational and agent experiences.”

“From prototype to enterprise scale, Voiceflow just works.”

You can read more verified reviews and our full rating here.

Built with customers, not assumptions

What makes this award meaningful is simple. It reflects real-world usage, not promises.

It reflects the teams who ship production agents. The teams who monitor performance. The teams who optimize workflows and measure ROI.

Customer feedback has always shaped how we build. This recognition reinforces that we are focused on the right problems and solving them in a way that works in production.

See Voiceflow in action

If AI agents are on your roadmap, we would love to show you what is possible.

Book a demo and we will configure Voiceflow around your team’s workflows and goals so you can see how agentic AI operates with visibility, control, and enterprise-grade reliability.

Request a demo today. https://www.voiceflow.com/demo