Professional AI Answering Service for Small Business

Transform your small business phone system with a complete AI answering service that works around the clock. This professional template replaces expensive human receptionists while ensuring you never miss another call or lose another lead.

What's Included:

• 3 Intelligent AI Agents: The Receptionist (call capture), The Expert (FAQ handling), and The Scheduler (appointment booking)
• Smart Emergency Routing: Automatically escalates true emergencies while efficiently handling routine calls
• Professional Call Flow: Optimized for phone conversations with natural, conversational responses under 20 words
• Lead Capture System: Collects caller information and categorizes urgency levels (emergency/urgent/routine)
• Appointment Booking: Natural language scheduling with Make.com integration for calendar sync
• SMS Confirmations: Professional customer notifications via Twilio integration

Key Features:

• 24/7 availability captures after-hours opportunities
• Handles multiple simultaneous calls during peak periods
• Professional greeting establishes credibility instantly
• Intelligent routing based on urgency assessment
• Complete service information and pricing automation
• Natural language to ISO date conversion for scheduling
• Emergency escalation with immediate human contact
• Ready-to-deploy conversation flows optimized for phone calls

Perfect For:

• Home service businesses (plumbing, electrical, HVAC)
• Professional service providers
• Small businesses losing calls during busy periods
• Companies wanting to sound larger and more established
• Any business spending $200-4,500/month on reception services