Build an SMS Chatbot with Twilio and Make.com

This template helps you build a fully functional SMS chatbot using Twilio and Make.com with no coding required. The bot uses Retrieval-Augmented Generation (RAG) to pull accurate answers from your own knowledge base documents, websites, and FAQs. It handles user queries via SMS, searches your resources for relevant information, and responds with concise, helpful answers. The template includes a ready-to-use RAG prompt engineered for SMS interactions, keeping responses under 160 characters when possible to optimize messaging costs. Perfect for businesses looking to provide 24/7 customer support through text messaging without human intervention.