Zendesk Support Chatbot

This Zendesk Support Chatbot template gives you everything you need to launch a customer support assistant powered by Voiceflow. Designed for teams who want to streamline support and reduce ticket volume, this no-code template connects directly to your Zendesk account and uses natural language AI to resolve common customer questions instantly.

The bot can search your help center, guide users through troubleshooting, create or update Zendesk tickets, and escalate to a human agent when needed. It’s built using Voiceflow’s Agent block and includes preconfigured tools, intents, and flows to cover scenarios like password resets, order tracking, returns, and more.

Perfect for SaaS companies, ecommerce, and service teams, this template helps you:

• Automate up to 40% of incoming support chats
• Reduce agent workload and burnout
• Deliver 24/7 instant help without additional headcount
• Maintain consistency and capture clean support data

Customize the prompts, personality, and flow to match your brand tone. You’ll be up and running in minutes—even if you’ve never built a bot before.