Chatbot

Launch an AI chatbot for your business

AI chatbots answer questions, guide users through tasks, and connect customers with the right resources — helping businesses deliver faster digital support across websites and messaging channels.
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Teams of every size trust Voiceflow for AI automation across their business
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Build

AI chatbots for modern digital experiences

AI chatbots provide a conversational interface that allows customers to interact with businesses through natural language instead of traditional forms or navigation menus. Powered by large language models and connected to business systems, modern chatbots can provide information, assist with tasks, and guide users to the next step in their journey. Organizations deploy AI chatbots on websites, apps, and messaging platforms to improve response times, reduce support workloads, and create more intuitive customer experiences.

Benefits

What AI chatbots can do for businesses

Guide website visitors
Interactive conversations help users find information without navigating complex menus.
Surface knowledge instantly
Company documentation and help content become accessible through natural language questions.
Collect useful context
Customer details and intent are captured before handing conversations to human teams.
Support digital journeys
Users receive step-by-step assistance when completing tasks such as sign-ups or requests.
Overview

How AI chatbots are built on Voiceflow

User interface of a chatbot workflow editor showing conversation flow with nodes for welcome message, order information, product recommendations, and handoff to human support.
100%
Increase in resolution rate
“How Teddy crafted genuine customer relationships for  thousands of [Company Name]’s customers. “
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Braden Ream
CEO, Voiceflow
See case study
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100%
Increase in resolution rate
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“How Teddy crafted genuine customer relationships for  thousands of [Company Name]’s customers. “
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Braden Ream
CEO, Voiceflow
See case study
Code editor displaying JavaScript function for fetching user data from an API, with input and output variable descriptions and error handling.
100%
Increase in resolution rate
turo-logo
“How Teddy crafted genuine customer relationships for  thousands of [Company Name]’s customers. “
Young man with curly light brown hair wearing a brown jacket and white shirt, smiling slightly and looking to the side.
Braden Ream
CEO, Voiceflow
See case study
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Why Voiceflow

Why businesses use Voiceflow for AI chatbots

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Conversation design tools
Teams can visually design chatbot interactions without writing large amounts of code.
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Flexible integrations
Connect chatbot experiences with internal systems, knowledge bases, and external services.
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Enterprise deployment
Run chatbots across web, mobile, and messaging channels with centralized management.
Security

Purpose-built for enterprise scale

Delivering a powerful platform that keeps customer data safe and end-user interactions secure.
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SOC-2 Type II
Excellence from design to operation: data privacy, processing integrity, and confidentiality stay top of mind.
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ISO/IEC 27001:2022
The highest organizational standards for information security management, ensuring your data stays private.
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GDPR Compliant
Personal data remains personal. Advanced user permissions lets users define handling procedures.
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HIPAA Compliant
Safeguarded systems designed to keep protected health information (PHI) secure.
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Frequently asked questions
What is an AI chatbot?

An AI chatbot is a conversational software application that allows users to interact with a business through natural language text or voice. It can answer questions, guide users through tasks, retrieve information, and connect customers with the appropriate resources or teams.

How do AI chatbots improve customer experience?

AI chatbots provide immediate responses, reduce the need to search through documentation, and help customers complete tasks faster. By guiding users through conversations instead of static interfaces, businesses can offer more intuitive digital experiences.

Where can businesses deploy AI chatbots?

AI chatbots can be deployed on websites, mobile apps, customer portals, and messaging platforms. They are commonly used for customer support, lead capture, onboarding guidance, and product assistance.