Sara Pion

Voiceflow

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About

Senior Marketing Manager, Bot Builder, Middle Sister

Senior Marketing Manager, Bot Builder, Middle Sister

Senior Marketing Manager, Bot Builder, Middle Sister

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Contributions

Why you should A/B test your conversational experiences

A/B testing your chatbots, IVRs, voice, and in-car assistants is a process that can help you create a better conversational experience.

Sara Pion

What is an interaction model in conversational AI?

An overview of how to create an interaction model to define your conversation design process.

Sara Pion

How to run unmoderated user testing for your conversation designs

Before you launch a conversational experience to the world, pressure testing how your prospective users will engage with the experience is key to launching a successful, helpful assistant.

Sara Pion

How to prioritize requests for conversation design teams

Protect your conversation design team's time by using this framework to prioritize requests.

Sara Pion

How to leverage topics and flows in your conversation designs

Learn the best practices for the latest product release from Voiceflow: Topics and Components (also known as Flows)

Sara Pion

5 user personas you should account for in your conversation designs

Conversational bots become more personalized when you tailor the experience for different personas with different variables. Here's how.

Sara Pion

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