Tahsim Ahmed

Voiceflow contributor

About

Tahsim leads the CX and Support team at Voiceflow, including the vision for Tico (the team's AI agent for customer experience).

Public contributions

The 4 customer experience trends you need to know in 2024

AI is changing CX quickly. Here's how the best leaders are thinking, and the 4 customer experience trends you need to know in 2024.

How the Voiceflow team reshaped customer support using AI automation. Introducing Tico, the AI customer support agent resolving 97% of tickets.