Train Agents on your data. Handle complex responses.
Automate complex FAQs and provide more contextual responses using your preferred large language models.
How the Knowledge Base works
Train your AI agent on business data to handle complex questions, perform advanced tasks, and tailor content to specific personas.
Resolve complex questions with a finely tuned knowledge base.
Pair your business data with any LLM.
Scalable vector database
Scale your knowledge base to thousands of data sources with a scalable vector database.
Multi-LLM support
Power knowledge base responses with the latest LLM models.
Tweak LLM settings
Tweak your knowledge base responses by changing the LLM model, temperature, and more.
Search and manage
Manage large amounts of data sources with a knowledge base CMS
Use data to perform actions
Give your agent the ability to ask the knowledge base for data to perform advanced actions.
Instant previews
Preview and tweak your knowledge base answers instantly with 1:1 prototypes.
Use any AI vendor within a secure enterprise cloud
Voiceflow helps enterprise product teams securely build, test, launch, and manage conversational AI agents at scale.
Build on top of the Knowledge Base API
Use the Knowledge Base API to query chunks, tag source information and serve responses on any custom interface.
"With Voiceflow, users were no longer led through fixed linear flows. They were engaged with a real experience, using natural language, which revealed true-to-life results."
“Voiceflow has made creating conversation dialogue journeys easy and smooth. It has facilitated the collaboration and best practice sharing between people across different teams and countries.”
“Voiceflow is a very versatile tool, combining visual flows with strong API capabilities and also providing a code editor and functions, for the development-oriented people.”
Explore the platform
Teams use Voiceflow to collaboratively design, develop, and launch impactful AI agents using any models and integrations.
Workflow Builder
Visually create AI agents using logic, custom code, models, and business content.
Knowledge Base
Train AI agents on your data to power responses and perform tasks using any LLM model.
Developer Toolkit
Build custom integrations and extend to any tailored interfaces using a powerful API library.
Agent Content Manager
Organize, control and scale all of your agent and team content in a single system.
Start building AI agents
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