Functions | Voiceflow

How do Functions work?

Built by developers, used by designers

Functions allow your development team to create a custom integration that can be reused in the design by the designer without touching any code.

Train your AI agent on your data, giving it the ability to respond more accurately and perform tasks.

Functions supports fetch requests. Meaning you can send and receive data from tools in your techstack.

Use Javascript to define different exit paths, output variables, and even render cards, carousels, and debug messages in Voiceflow.

Your designer can access your function like a step on the canvas. They don’t need to touch the code. Just map the input and output variables.

What can you build?

Integrations, automations, analytics, you name it.

Pull customer information from a database like Snowflake

Create tickets for your support team in Zendesk

Update prospect information in Salesforce

Create an order in Shopify or your Ecommerce Solution

Send a question to your own AI model

Add a contact to a new marketing campaign in Hubspot

Featured functions

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Build your own

Use functions to create integrations with any tool in your tech stack. Build once, reuse as many times as you want.