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DEFINITION

Conversational Artificial Intelligence (CAI)

noun | /vois/ /präm(p)t/

Refers to the use of messaging apps, speech-based assistants (Amazon Alexa, Google Assistant etc.) and chatbots to automate communication using Natural Language Processing and enhanced machine learning through a spoken or typed interface which creates personalized experiences at scale.

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Dialog Management

noun | /vois/ /präm(p)t/
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Interaction Model

noun | /vois/ /präm(p)t/
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Voice Design

noun | /vois/ /präm(p)t/
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