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DEFINITION

Conversational Artificial Intelligence (CAI)

noun | /vois/ /präm(p)t/

Refers to the use of messaging apps, speech-based assistants (Amazon Alexa, Google Assistant etc.) and chatbots to automate communication, enhance machine learning which can in turn create personalized experiences at scale.

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Automated Speech Recognition (ASR)

noun | /vois/ /präm(p)t/
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Fulfillment

noun | /vois/ /präm(p)t/
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Intent Priority

noun | /vois/ /präm(p)t/
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