Voiceflow, Inc.
Master Affiliate Marketing Agreement
This Master Affiliate Marketing Agreement (the "Agreement") is entered into between you ("Affiliate", "you", or "your") and Voiceflow, Inc. ("Company", "we", or "us"). This Agreement governs your participation in, without limitation, any of the Voiceflow partner, expert, content creation, sponsorship, marketplace, resource library, affiliate, community or comarketing programs (individually, a "Program", collectively, the "Programs").
THIS AGREEMENT TAKES EFFECT WHEN YOU CLICK THE “CONFIRM AGREEMENT” BUTTON ON (I) THE PARTNERSTACK PLATFORM (“Partnerstack”), (II) THE THEN-CURRENT EQUIVALENT PARTNER PLATFORM THAT THE COMPANY UTILIZES (together with Partnerstack, each the “Affiliate Management Platform”), OR (III) BY ACCESSING OR PARTICIPATING IN ANY PROGRAM ("Acceptance"). THE AGREEMENT SHALL BE CONSIDERED EFFECTIVE ON THE DATE OF THE OCCURRENCE OF ANY FORM OF ACCEPTANCE (the “Effective Date”). BY CLICKING ON THE “CONFIRM AGREEMENT” BUTTON BELOW OR BY ACCESSING OR PARTICIPATING IN ANY PROGRAM YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND, IF ENTERING INTO THIS AGREEMENT FOR AN ORGANIZATION, THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ORGANIZATION; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. YOU AGREE AND ACKNOWLEDGE THIS AGREEMENT SUPERSEDES AND REPLACES ANY AND ALL PRIOR AGREEMENTS (INCLUDING, SPECIFICALLY, ANY AFFILIATE MARKETING AGREEMENT), WHETHER WRITTEN OR ORAL, RELATING TO THE SUBJECT MATTER HEREIN.
IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR PARTICIPATE IN THE PROGRAMS.
NOW, THEREFORE, in consideration of the mutual covenants and agreements hereinafter set forth and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Company and Affiliate (hereinafter, collectively, the "Parties", or each, individually, a "Party") agree as follows:
The terms and conditions contained in this Agreement expressly exclude any of your general terms and conditions or any other document issued by you in connection with this Agreement. This Agreement incorporates the following schedules (each, a “Schedule” and collectively, the “Schedules”), all of which are subject to the general Terms and Conditions set out in Schedule A. Based on the Program(s) you are accepted to and participate in, you shall be subject to the applicable corresponding terms as outlined below:
1.
All Affiliates shall be subject to Schedule A (Terms and Conditions) and Schedule B (Public Disclosure Requirements).
2.
Schedule C (Partner Program Terms) if you are participating in the Voiceflow Partner Program or the then-current main affiliate marketing program of Voiceflow.
3.
Schedule C (Partner Program Terms) and Schedule D (Content Creation Terms) if you are participating in Voiceflow content creation.
4.
Schedule E (Sponsorship Terms) if you are being sponsored by Voiceflow to host any community or marketing event.
5.
Schedule F (Resource Library Terms) if you are participating in and providing submissions to the Voiceflow Resource Library or other Voiceflow marketplace.
6.
Schedule G (Certified Expert Terms) if you are participating in the Certified Expert Program or any other initiative or program where Voiceflow publicly features, promotes, references or recommends you in connection to the Voiceflow platform or community.
SCHEDULE A
TERMS AND CONDITIONS
1.
This Schedule A forms part of the Master Affiliate Marketing Agreement between the Company and the Affiliate. Capitalized terms not otherwise defined in this Schedule shall have the meaning given to them in the Agreement.
2.
Appointment. Company agrees to retain Affiliate, if applicable, to assist Company to promote its SaaS platform and other products and services, in accordance with the terms of this Agreement and any applicable Schedules. The rights, responsibilities, and obligations of the Affiliate shall be determined by their role and participation in the Programs, as further set out in this Agreement.
3.
Engagement. Affiliate shall perform the promotional, marketing, content creation, event hosting, referral, and other services or obligations described in this Agreement and any applicable Schedules (the "Engagements"), including but not limited to social media promotion, affiliate marketing, co-marketing activities, sponsored content, and community participation, as may apply based on the Program(s) you are accepted to and participate in.
4.
Relationship of the Parties. Nothing in this Agreement shall be construed to create any partnership, joint venture, agency, fiduciary, employment, or other relationship between the Parties.
4.1.
No Authority. Affiliate has no authority to commit, act for or on behalf of Company, or to bind Company to any obligation or liability. Affiliate shall not represent that it has authority to bind the Company or hold itself out as an agent, employee, or legal representative of the Company.
4.2.
No Endorsement. Affiliate shall not suggest, either expressly or by implication, that it is endorsed by, sponsored by, or acting on behalf of the Company without the Company’s prior written approval.
5.
Use of Company Materials and Brand.
5.1.
Brand Guidelines. Affiliate shall comply with all brand guidelines that may be provided by the Company from time-to-time and shall not use the Company’s name, logo, or other marks except as expressly permitted.
5.2.
Prohibited Uses. Affiliate may not create content that is misleading, defamatory, infringing, or otherwise inconsistent with the Company’s standards, or that may reasonably be interpreted as official Company communications.
5.2.
Prohibited Uses. Affiliate may not create content that is misleading, defamatory, infringing, or otherwise inconsistent with the Company’s standards, or that may reasonably be interpreted as official Company communications.
6.
Compliance and Conduct.
6.1.
Legal Compliance. Affiliate shall comply with all applicable laws and regulations, including but not limited to consumer protection, advertising, privacy, tax, and intellectual property laws.
6.2.
Community Code of Conduct. Affiliate shall comply with any applicable community guidelines, codes of conduct, or policies published by the Company from time to time, including in connection with the Company’s Discord server, Resource Library, and events.
7.
Affiliate Obligations.
7.1.
Where applicable, the Affiliate must meet all performance metrics communicated by the Company, including but not limited to total partner activity, link click-through rates, and customer sign-ups attributed to Affiliate links (the “Performance Standards”). Such Performance Standards are subject to change from time-to-time and may be updated at the Company’s sole discretion, including by posting revised criteria on the Company’s website. In the event that the Affiliate (i) fails to meet the Performance Standards, (ii) to comply with any requirements or obligations set forth in this Agreement or the applicable Schedules, or (iii) if the Affiliate receives negative feedback from the Community, the Company, in its sole discretion, for any reason, with or without cause, may reassign or remove the Affiliate from any designated tier or Program, or terminate this Agreement without notice.
7.2.
Contractor shall perform the Engagements: (i) in accordance with all applicable laws, rules, regulations, and codes as well as the terms and subject to the conditions set forth in this Agreement; (ii) using personnel of required skill, experience, and qualifications; (iii) in a timely and professional manner; (iv) in accordance with the highest professional standards for similar services; (v) devoting adequate resources to meet its obligations under this Agreement; and (vi) to the satisfaction of Company.
7.3.
Posting and Publication Requirements.
a.
Comply with the Disclosure Requirements set out in Schedule B.
b.
Post or publish the following content: Video and/or written content (i) generally about, and (ii) detailing the use of, the Voiceflow software for a variety of purposes, in accordance with the mutually agreed-upon production and delivery schedule.
c.
Make only factual statements, including about the Company and its products or services.
8.
Company Right to Republish and Edit. Company shall have the right to: (a) republish any content created or produced by Affiliate while performing the Engagements or participating in the programs in any medium throughout the world in perpetuity and for no additional compensation, other than as expressly set out in this Agreement; and (b) edit, alter, translate, or otherwise modify such content in any way whatsoever, in Company’s sole discretion.
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